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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quick response & great customer service My wife shared with me how easy it was to transfer her IRA and suggested we should do the same with a few policies I had just sitting there from prior employers. A 401a and 403b. We were able to transfer funds over with no issues. Happy with the results. Francisco was available for any questions we had. Quick response by text as well. Any question, is a good question. Thank you for your assistance.
Business response:
Thank you, Louie! We’re so glad Francisco was able to provide quick support during your transfers and that everything went smoothly. Feel free to reach out to us with any additional questions.
The customer service is 2nd to none Ayrton my customer service rep, is second to none my customer rep answered all of my questions with clarity and helpfulness to resolve the situation
Business response:
Thank you, Arthur! We’re so glad Ayrton provided support to resolve your questions. Feel free to reach out to us with any additional questions.
Great quick service Great quick service. Company has staffed up with many knowledgeable people to help you.Immediately. Wonderful dashboard, easy to understand to invest or withdraw funds. My rep was very helpful.
Business response:
Thank you, Ronald! We’re so glad you found our team responsive and our dashboard was easy to use.
Rafael at ITrust helped me accelerate… Rafael at ITrust helped me accelerate the process in funding my IRA account.what would have taken 4 to 6 weeks should only take 2 biz days. Great job Rafael. Only issue with Itrust is that their transaction fees are very high compared to other platforms.
Business response:
Thank you, Kaizer! We’re so glad Rafael was able to expedite your IRA funding process. We also want to share that our fees are among the most competitive in the Crypto IRA space, and client funds are secured with trusted institutional custodians like Fidelity Digital Assets, Coinbase Prime, and Fireblocks. We appreciate your feedback.
New account holder Just opened an account with iTrust Capital. Romeo was incredibly responsive and helpful. I’m impressed, so far!
Business response:
Thank you, Tim! We’re so glad Romeo was helpful as you opened your account. Welcome to our platform.
Romeo was helpful Romeo was helpful
Business response:
Thank you for the positive feedback!
Patient customer service. Patient customer service.
Business response:
Thank you for the positive feedback, Greg!
Jet went above and beyond to diagnose… Jet went above and beyond to diagnose what turned out to be a very unusual and complicated scenario. He gave me his personal line to stay with the problem for as long as it took to get resolved. Really nice to work with somebody who can share a customer‘s sense of urgency. Well done.
Business response:
Thank you, Hugh! We’re so happy Jett went above and beyond to resolve your issue and provided the dedicated support you needed. Feel free to reach out to us with any additional questions.
I got a personal call informing me that… I got a personal call informing me that a toke which have been waiting to invest in for 4 months had just been made available on iTrust. What more could an investor ask for?? Superb service.
Business response:
Thank you, Nasser! We’re so glad our team kept you updated on new assets.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,396 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.