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JOEY Lansdowne
- Restaurants
- Ottawa, ON
About this business
Location details
825 Exhibition Way, Unit 103, Ottawa, ON, K1S 5J3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
I find in all my visits l, I’m constantly asking the server for more water, I feel like I’m always tracking the server down to ask for the bill, not really any follow up with the servers. I always reserve at Joeys for convenience but not sure if we’ll come back the happy hour menu is also not the greatest anymore.
Business response:
Hi Jennifer, Thank you for taking the time to share your honest feedback. We’re sorry to hear that your visits have consistently felt lacking in follow-up, from having to ask repeatedly for water to tracking someone down for the bill. That’s not the level of attentiveness we aim to provide, and we understand how frustrating that can be. We also appreciate your comments about the happy hour menu and will be sharing this feedback with our team. We’d really value the opportunity to follow up with you directly and learn more abo... read more
Everything was great until they told us to move or leave because they needed our table for other clients. Sorry but if I, individually, spend more than $170 at your restaurant.. don’t come claim my table. This is NOT McDonalds or Tim Hortons.
Business response:
Hello Dominique, Thank you for taking the time to share your feedback. We’re glad to hear that everything was great up until that point, but we’re very sorry for how that situation was handled. We appreciate you bringing this to our attention, as this is something we’ll be addressing with our team to ensure it’s handled more thoughtfully in the future. If you’d like to discuss your visit further, we’d welcome you to reach out to us directly at the email provided privately. JOEY Lansdowne Team
Service was extremely slow, steaks not cooked as requested
Business response:
Hello Stephanie, Thank you for taking the time to share your feedback. We’re very sorry to hear that the service was extremely slow and that the steaks were not cooked as requested. That’s certainly not the experience we aim to provide, and we understand how disappointing this must have been. We’d really appreciate the opportunity to follow up and make things right. Please feel free to reach out to us directly at the email provided privately, so we can connect with you personally. JOEY Lansdowne Team
The service was excellent, as was the food. However, my bill after taxes and with a reasonable tip $40 for a salad (no drink except water), which I find outrageous for lunch. I know the cost of food has risen dramatically, but that is becoming prohibitive. I can’t justify that kind of price for a piece of chicken and some veggies.
Business response:
Hello Valerie, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed both the service and the food during your visit. We also understand your concerns regarding pricing, especially for lunch, and appreciate you being candid about how that impacted your overall experience. If you’d like to discuss your visit further, please feel free to reach out to us at the email provided privately. We appreciate you dining with us and hope to welcome you back again. JOEY Lansdowne Team
Great vibe and ambiance, server was great but streched thin. Sadly everyones food came out warm instead of hot. Food very average and overpriced for that quality.
Business response:
Hello, Thank you for taking the time to share your feedback with us. We’re glad to hear you enjoyed the vibe and ambiance and that your server provided great service, though we understand how being stretched thin can impact the experience. We’re sorry to hear that the food was not served hot and that it didn’t meet expectations for the price. That’s not the experience we aim to deliver. We appreciate you bringing this to our attention and would love to hear any additional feedback that could help us make your next visit a 5-... read more
Frequently asked questions about JOEY Lansdowne
How is JOEY Lansdowne rated?
JOEY Lansdowne has a 4.7 star rating with 12,789 reviews.
When is JOEY Lansdowne open?
JOEY Lansdowne is open now. It will close tomorrow at 12:00 a.m.