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JOEY Lansdowne
- Restaurants
- Ottawa, ON
About this business
Location details
825 Exhibition Way, Unit 103, Ottawa, ON, K1S 5J3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Service and food were great, but I was very disappointed that they now only serve the corn guacamole during happy hour. I was told they won’t make it otherwise, but yet the cauliflower tacos come with the corn guacamole, so not really sure what the reasoning is for only serving it during happy hour. Maybe it is to get people to come in at that time!?
Great food, great atmosphere. Servers a little inattentive and forgot a few items from our order. We had to ask multiple times to get the correct items.
Lunch here was very mediocre. Our server was awkward, inattentive, and hard to access when we needed her. We had a dirty side plate with food stuck on it, waited 20 + minutes for drinks, and the food was mediocre at best. Specifics: - 4 tables seated after us were tended to before we were - dirty side plates with food stuck to it put on our table - food took very long to start coming out - tuna and avocado “crunch” roll was not crunchy, was floppy and loose, misshaped and underwhelming, and the dipping sauce for it totally ... read more
Business response:
Hi Jon, Thank you for taking the time to share such detailed feedback. We’re very sorry to hear that your lunch experience fell short of expectations. The service delays, cleanliness issues, and lack of attentiveness you described are certainly not the standard we aim to uphold. We also appreciate your honest notes on the food, and we’re glad to hear the poke bowls were enjoyable, though we’re disappointed the rest missed the mark. We’d really value the chance to follow up and make things right. Please feel free to reach out... read more
Missed the old menu, even the server said most of the most popular menu items were gone.
Business response:
Hello Caleb, We’re sorry to hear you missed the old menu. We do rotate and update dishes to introduce new flavours, but we understand it can be disappointing when favourites disappear. We hope you’ll try some of the new options. JOEY Lansdowne Team
My wife's main course came out 10 minutes prior to my meal Then my Starter and the main course came at the same time ! And when this was pointed out to the server she clearly had no idea that this should not have happened. My meal included for a glass of wine ! When ordering the server advised me it would be an 8 ounce glass of wine ! However when another server brought the wine it was only a 5 ounce glass ! When our original server returned I explained what had happened she admitted she thought it should of been an 8 once ... read more
Business response:
Hi Terry, Thank you for taking the time to share this feedback with us. We’re very sorry to hear about the timing issues with your courses and the confusion around the wine portion, that’s certainly not the experience we want our guests to have, especially when you’re dining together. We understand how frustrating this must have been, particularly given your past visits with us. We truly appreciate you bringing this to our attention and would value the opportunity to follow up and make things right. JOEY Lansdowne Team
Frequently asked questions about JOEY Lansdowne
How is JOEY Lansdowne rated?
JOEY Lansdowne has a 4.7 star rating with 12,789 reviews.
When is JOEY Lansdowne open?
JOEY Lansdowne is open now. It will close tomorrow at 12:00 a.m.