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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Good food, controlled crowd, excellent customer service by Marcus
Business response:
Hi Sherma, Thank you for your review! We are so glad to hear that Marcus was able to contribute to your great experience, and will be sure to share your kind words with him! We hope to welcome you back soon. Rubina Bedi Guest Service Manager
Food was very good, service was very good but the prices are on the high side.
Had a delicious salad… server Caitlin was very good. I would recommend
I came to Joey’s for a girls lunch. The appetizers were amazing and the drinks were good, but however, when I got my main, there was hair and my food no one came over once the food was taken away, it was only after the manager came over and apologized, it could’ve been handled better.
Joey’s is a great upscale casual restaurant. Service is always excellent as is the food. Great for family and young kids. Make reservations as it is busy on the weekends.
Business response:
Hi Mary, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your experience at Joey’s and that our service and food met your expectations. We look forward to welcoming you and your family back soon! Rubina Bedi Guest Service Manager
Thank you Tatiana for the amazing service on Friday night! You got our orders perfect even with all the additions and subtractions! Our burgers were delicious!
Business response:
Hi Maya, Thank you so much for sharing your experience with us! We are so delighted to hear that Tatiana was able to create such a memorable experience for you and your guests. Your kind words mean a lot to us, and I will be sure to share them with Tatiana. We hope to have you back for another night out soon! Rubina Bedi Guest Service Manager
Service was on point from the beginning (complementary champagne) to the ordering of dinner. Attentive and overall acceptable. Food was not at all what was anticipated. Ordered the Joey steak med rare and arrived well done. Expected mash potatoe and was given a spring roll. My guests didn’t rave about their meals and simply said they would reconsider returning. Was quite surprised having dined there in the past. Food needs to be corporately revisited.
Business response:
Hi Mary, Thank you for taking the time to share your feedback. We're glad to hear that you received attentive service and enjoyed the complimentary champagne. However, we're truly sorry to learn that your meal did not meet your expectations, especially regarding the steak and sides. This is not the experience we strive to provide, and we appreciate your insights on the food quality. We value your loyalty and would love the opportunity to make it right for you and your guests. Please consider reaching out to myself directly s... read more
The food and service was amazing. The parking was a little busy because the mall was still open but had a great experience.
Business response:
Hi Natalie, Thank you for your great review, we are so glad you had an amazing experience with us. We are looking forward to having you back soon! Rubina Bedi Guest Service Manager
I’ve been to this Joeys many times and usually service and food is quite good. Today it was not. Especially the attitude on our original server. Not cool.
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 12,864 reviews.
When is JOEY Sherway open?
JOEY Sherway is open now. It will close tomorrow at 12:00 a.m.