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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
The OpenTable reserv definitely helped as others were being turned away at arrival. Didn't appreciate the hostess "rolling her eyes" when a booth was requested. Patiently waited then she stepped in as we were being led to our table to advise that the "2hr" sitting policy was being enforced this evening?? Rest of staff was wonderful & polite. Food was as expected & nothing was left on our plates. Joey's is a solid dining choice for the area & unfortunately some staff just don't get it.
Business response:
Emil! I am shocked, and extremely apologetic to hear about your front door experience. Thank you for sharing, we will look into this right away. Next time you're in please ask for me I'd love to introduce myself. Victoria Haufek Assistant General Manager
Had a great time with friends, food and ambience is great and the service was pretty good too.
Business response:
Thank you Alessio for the 5 stars, we really appreciate you taking the time to write in. Any feedback on how to turn the service into a 5 star experience as well please reach out! Victoria Haufek Assistant General Manager
A waiter was very attentive, knowledgeable, and pleasant. The spaghetti Pomodoro  is so tasty and the warm Italian doughnut are simply divine
Business response:
Hi Petrina, Thank you for taking the time to write in! We appreciate you choosing to dine with us - if you have any feedback on how we can better deliver a 5 star experience please don't hesitate to reach out! Victoria Haufek Assistant General Manager
A good lunch experience overall and I would visit again.
Business response:
Hi Lisa, Thank you for writing in! Next time you're in I'd love to introduce myself, hope to see you again soon! Victoria Haufek Assistant General Manager
We waited a long time for service, just to place our orders. The food was good though! The place is very pretty.
Business response:
Hi Nancy Thank you for writing in, I am so sorry to hear about the slow start to your service! That is definitely not what we strive for here. Next time you're in I'd love to introduce myself, and ensure everything is quick and hospitable from start to finish, hope to see you again soon! Victoria Haufek Assistant General Manager
Our meal was excellent! Noise level, even after we moved, was extremely high. Our waiter was very nice but seemed to disappear for a long period but eventually did accommodate a Happy Birthday dessert plate very nicely. Food and drink service was very good. Would go back but request a table in the less noisy section of the restaurant.
Business response:
Hi Daro, That is absolutely no problem, next visit we would be more than happy to get you in a quieter area! Thank you so much for writing in! Looking forward to delivering a 5 start experience your next visit! Victoria Haufek Assistant General Manager
Our meal was fantastic. The cob salad and cod and lettuce wraps plus the sushi cones were a hit!
Business response:
Hi Katrina! Thank you for writing in! We really appreciate you for dining with us and sharing your recommendations and experience. Victoria Haufek Assistant General Manager
fire alarm was going off for the majority of our stay- so it was very loud.
Business response:
HI Elizabeth, I am so sorry to hear about the alarms ! I can absolutely empathize with how distracting that can be during your night out. Next time you're in please ask for me, Id love to introduce myself Victoria Haufek Assistant General Manager
Excellent food but could have been warmer. Service and staff were great.
Business response:
HI Bujar, Thank you for leaving a review, we appreciate you taking the time to do so! I am sorry to hear about the temperature of your entrees, we have shared the feedback with the team. Hope to host you again soon, Victoria Haufek Assistant General Manager
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 12,864 reviews.
When is JOEY Sherway open?
JOEY Sherway is open now. It will close tomorrow at 12:00 a.m.