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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Terrible service. We had to call other waiters to help us. Our waitress was Valentina who hardly showed up.
Business response:
Hi Veronica, Thank you for sharing your experience. I have reached out to you directly to discuss further as well and make it up to you.
JOEY used to be a staple for our date nights and lunch time bites while at the mall. Super disappointed with our last visit. Food was good as always, service was okay. Upon requesting a takeout box, we were given a dirty, used container. This really makes me question the cleanliness of this place. Really unfortunate, as this used to be a regular spot for us.
Good but a bad decision to take out from the happy hour a lot of items such as the steak frites.
Business response:
Thank you for your feedback. We’re glad you enjoyed your visit, and we truly appreciate your thoughts on our Happy Hour offerings. We’re always reviewing our menus and guest feedback helps guide us, so your comments will certainly be shared with our team. We hope to welcome you back again soon! Best, Kimberly Benitez, Reservation Coordinator
The food was great and Felicity was just above and beyond, however I did indicate that the occasion was an anniversary dinner, and it wasn't even acknowledged. The front didn't even sat anything about it, so I found they could have done a better job on that.
Really disappointing service and food. Our server kept n making mistakes and didn’t even seem to care. It took at least 30min to get a glass of wine as I guess the glass were in the wash? I ordered the steak and salmon sushi, I received over cooked steak and tune sushi. The sushi is normally really good but this one tasted like it was from a grocery store. I can deal with poor food, and I did but poor service…. Thank god we had good company
My friend and I decided to share a salad and we chose the same meal - we selected the Farmer's market salad. However, the server forgot to bring the salad dressing and it took a while for us to get his attention to ask for the salad dressing. We chose the Baja Fish tacos iI personally was not impressed with the tacos, the 'fish' turned out to be small pieces of what i assume was fish covered heavily in batter. The taste was not enjoyable, there was hardly any identifiable pieces of fish. I have had fish tacos before where th... read more
Had a six pm reservation, seated at 6:05pm Waited until 6:35pm and then left as no one had even taken a drink order. Manager called to apologize and offered food to return but we declined. Manager said she would email me a gift certificate for next time BUT she didn’t do that either. Very disappointed as it was a birthday celebration and we drove in from 3 hours away and wanted Joey to be part of our little getaway
Business response:
Thank you again for chatting with me! Looking forward to hosting you again soon!
They went from having the best happy hour to the worst. Some of the best items have been removed from their happy hour menu. Definitely not worth the drive anymore 
This was my third time coming there my first experience was absolutely awful. I give it a second chance and that was amazing. Went there back there yesterday, the host were absolutely amazing. My servers were absolutely terrible. Sat there 15 minutes. No one would take our orders we had to ask to give our order in for appetizers. The stuff we requested never came to our table told them the food was cold didn’t do anything about it Liz, my server didn’t listen to anything what we had asked for really turned me off before I wa... read more
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 12,864 reviews.
When is JOEY Sherway open?
JOEY Sherway is open now. It will close tomorrow at 12:00 a.m.