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Johnson City Ford
- Car Dealers
- Johnson City, TN
About this business
Welcome to Johnson City Ford Lincoln! For the best automotive services in the Tri-Cities area, turn to Johnson City Ford. We proudly serve our neighboring customers in Johnson City, TN, along with our customers throughout the Kingsport, Jonesborough and Greeneville area. Since opening our doors for business, we have kept a steadfast commitment to fully satisfying the needs of our customers in all areas of our dealership. When you're shopping for a new Ford, quality used vehicle, excellent finance options, routine maintenan... read more
Location details
3519 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I had recently wrote a pretty bad review on the service department for poor customer service/communication. But after leaving it, the service manager called me over the situation of them having my truck for over 3 weeks. Going through 2 service advisors and dealing with my extending warranty I've finally received my truck back. All repairs seem to be done right and professionally.
I love my Ford and did the one I had before it. However from my experiences here I have no faith or trust whatsoever that you can put me in a safe vehicle after you put me in one with the issues my current one has. This a nightmare.
My boyfriend just picked up his car after you guys did a airbag recall and transmission flush. He asked 4 times for a price on the transmission flush and April Hodge would not give him a price she then calls him 20 minutes before they close that his car was ready and still didn't give him a price. Then he finds out its over $300. This is the worst service I have ever seen from a dealership and why I am a proud Chevy driver and would never buy a car from you guys. You guys really should learn what customer service is because ... read more
I must say kudos to Ed at Johnson City Ford. Any time I have had an issue or problem he has set about to make it right. I appreciate that Ed is a man of integrity and that he cares enough to follow up and make things right, and resolve issues. that said, I had to stand up more than once to say I was told this or promised that by someone on staff and Ed gave the word to do what they said they would.... I do not feel like any other staff member had my interests at heart and they stuck me for and extra 3,000 over so now I ... read more
Not only did the kid have to push his ford home in the snow, he TOTALLY ADDED TO THE FORD STEREOTYPE BY HAVING HIS FORD BREAK DOWN. Starting to wonder if they are literally gonna have to add hand warmers to the rear ends of their cars
Frequently asked questions about Johnson City Ford
How is Johnson City Ford rated?
Johnson City Ford has a 4.7 star rating with 5,509 reviews.
When is Johnson City Ford open?
Johnson City Ford is closed now. It will open at 8:30 a.m.