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Johnson City Toyota

4.7

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Location details

3124 Bristol Hwy, Johnson City, TN, 37601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.79,274 reviews
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Bobby Dooley's profile image
Bobby Dooley 
10 years ago

Have purchased 2 trucks, car and 4 runner when it was Phil Bachman and since Johnson City Toyota I have purchased 2 trucks, went today for an oil change and took alittle over 2 hours for them to perform that simple task, I called a week and half ago to schedule the appointment. Never again will I go back!!! I have sent so many to johnson city, that will stop as well. 

Thomas Mckamey's profile image
Thomas Mckamey 
10 years ago

I would not recommend this dealer to anybody especially after dealing with the internet department nobody knows how to return your call like they promise they will! They fail miserably in customer service 

Donna Leigh Watson's profile image
Donna Leigh Watson 
10 years ago

We recently bought a 2015 Toyota RAV4 AWD Limited from dealership, great customer service, and a GREAT salesman Chris Jackson!! Thanks! 

Jimmy Justice's profile image
Jimmy Justice 
10 years ago

Customer appreciation and consideration for customer time needs improvement. I've had more favorable experiences at other dealerships 

Jennifer Gonzalez's profile image
Jennifer Gonzalez 
11 years ago

Horrible customer service!!! It's unfortunate that someone who wants to buy a car cannot even get a phone call back from them. 

Kristin Howard-Orellana's profile image
Kristin Howard-Orellana 
11 years ago

What started out as a great experience has turned into pure aggravation! I leave multiple messages for more than one person and no one can return a call regarding a rather important issue! Disappointed that once I bought the vehicles and my 5 day satisfaction ended we are no longer worth anyone's time! :( 

Amy Potter-Sluder's profile image
Amy Potter-Sluder 
11 years ago

My husband took his Toyota FJ (also purchased at Toyota JC)here for an oil change and to see about a miss in the engine. We were charged $600. We were shocked at the price but they stated they fixed the issue with the miss which was caused by something in the internal computer. A month passed and the miss continued. We contacted Toyota to let them know the issue was still present. They explained it would eventually stop, it will just take time for the computer to reset itself. This all sounded ridiculous to me but at the sam... read more

Seth Woosley's profile image
Seth Woosley 
11 years ago
Pandora Madden's profile image
Pandora Madden 
11 years ago

I will never go back to Johnson City Toyota! When I got my car serviced earlier this month, my battery tested bad and I would have gone elsewhere to get it cheaper. They said there was a rebate on the battery so I thought why not. The website that you went to get the rebate was not working and no one from the website would contact me. I talked to the service department today and was told the deal was only through September 30 when I was there October 4. The man I spoke why said the rep was misinformed and I could not get th... read more

Frequently asked questions about Johnson City Toyota

How is Johnson City Toyota rated?

Johnson City Toyota has a 4.7 star rating with 9,274 reviews. 

When is Johnson City Toyota open?

Johnson City Toyota is closed now. It will open at 9:00 a.m.