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3124 Bristol Hwy, Johnson City, TN, 37601, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | Closed |
"It's a FRAUD!!!" I went to Johnson City Toyota to purchase a Toyota Corolla LE Premium they had on their website and on AutoTrader.com. The car was on both websites for over a week and I emailed someone about it the morning that I went to see it. When we got there, a nice young man looked over their parking lot several times in the rain looking for it. After waiting for about an hour, I was told the vehicle wasn't there. I was then shown several "similar" cars, but none had the features or the price the website car. They sh... read more
Business response:
We are very sorry to hear that this happened at our dealership. It is very important to us that our customers are happy. We will work hard to ensure that this does not happen in the future. Thank you for letting us know about this, and we are glad to hear that you got the vehicle you wanted.
"Do not enter there!!" Worse deal ever !! Should have run away, but did not. My fault but never again will I enter their door !!!!!!! double check your Blue Book trade-in before looking.
Business response:
We are very sorry to hear that you had a bad experience at our dealership. Efforts were made by the manager and other employees to correct the deal beyond what you originally negotiated and agreed to and we apologize that you’re not satisfied with your deal. Trade values are based on many things like shape, auction values, and vehicle turn time and are reviewed with each customer prior to finalizing the purchase and trade-in. The Lifetime Warranty is a complimentary service at our dealership and doesn’t add anything to purch... read more
"Terrible" My husband and I went to Johnson City Toyota yesterday and were completely taken advantage of. We are both under 25, and I believe they thought we didn't know what we were doing and could sucker us into anything. We waited over 3 hours to negotiate the price on a 2015 Tacoma. We asked if they had any deals in which Fred responded "We have plenty of deals!". After test driving the vehicle, he prompted us to come inside so we could talk about the "numbers". Assuming that we would be negotiating the price, we agreed ... read more
Business response:
We are very sorry to hear that you had a bad experience at our dealership. This is not how we typically do business as we strive to discount every vehicle every day with clear up front pricing. We appreciate the opportunity to earn your business and apologize we didn’t live up to yours or our expectations. Thank you for sharing this information with us so that we can do a better job in the future. Also, we are glad to see that you were able to get the Tacoma you originally wanted. Thank you again for letting us know about yo... read more
"Not up to par" My husband and I were car shopping and decided to look at a 2015 Toyota. A salesperson approached us and we told him exactly what we wanted and what was required on a new car. He pointed out a Camry and we test drove it. Seemed to be what we wanted so we decided to start negotiating. As the process proceeded, I noticed that two of our requirements were not on this car! So, back to the lot to find the right car. After a short time, we were back negotiating with another car. Not the easiest to deal with, but af... read more
"Liars and Sexists!" I was told they would honor an Auto Trader certificate. After driving 4 hours to get there, those idiots offered me $6,000 BELOW the Auto Trader offer. I was honest about the mileage and condition of the truck. There were no problems that couldn't be corrected with tough up paint and removing one dent! I'm sure if I had been a male the offer would have been much higher. If I could give them a lower rating I would.
"BUYER BE BEWARE!Johnson City Toyota does not disclose damage" This was the worst car buying experience I've ever had! After traveling more than 3,500 miles (12.5 hr flight including lay-over time and spending $500 on my plane ticket) to Johnson City Toyota (which Josh Duvall and Sales Manager Vince Hawkins were well aware of) to purchase this vehicle VIN: 3TMMU4FN7DM057041. I realized that the truck had been in an accident after a visual inspection. The accident damage was NOT reported in the CARFAX, nor disclosed to me pri... read more
"I try to buy 4 runner I can sell E155967 which is a 2014..." I try to buy 4 runner I can sell E155967 which is a 2014 Toyota 4Runner 4wd SR5 package WITH 3rd row and back up camera for $33,900 plus taxes, tag and $399 documentation fee. Orginal MSRP is $37,069. and when I talk to here she say been sell and I call back see what she write E155967 I am able to do teh $35,750 plus taxes, tag and $399 documentation fee. i will never deal this people it's scam and shame
Johnson City Toyota has a 4.7 star rating with 8,399 reviews.
Johnson City Toyota is open now. It will close at 8:00 p.m.