This profile has been claimed by the business owner or representative.
Kilowatt Heating, Air Conditioning and Electrical
- Heating & Air Conditioning/HVAC
- Sherman Oaks, CA
About this business
Location details
4925 Sepulveda Blvd, Sherman Oaks, CA, 91403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
It say their response time is 20 min but I just called and they told me it would take 2 hours to get back to me with a quote
Business response:
I’m sorry you were disappointed Alison. The 20 minute response time is actually information compiled by Yelp based on our typical response time when someone contacts us on their platform. We do our best to answer our customers as quickly as we can to provide excellent heating, air conditioning and electrical services to homeowners in the San Fernando Valley. Sometimes putting a quote together requires more time.
We had a very strange experience with Kilowatt and I just can't recommend them. Our air conditioner went out and we called them for service. The technical was really nice, thus the one star, he went up into our attic and said we needed new filters. So we changed those out. Things worked for a day. They came out a second time and said it was the contactor??? Changed that. Worked for 2 hours. 3rd time my husband went in the attic and noticed water. Called Kilowatt and they said can't come out for a week and the only thing to ... read more
Business response:
Hi PM, that is strange! We have a 100% satisfaction guarantee and I give everyone of our customers my personal cel phone so they can contact me directly. Please give me a call to let me know who you are. I looked through our files and cannot find a customer that matches the services and repairs you’ve described. Are you sure you have the correct company? Usually AIr Conditioners won’t function at all without Freon. I hope to hear from you. Kindest regards, Dean
Frequently asked questions about Kilowatt Heating, Air Conditioning and Electrical
How is Kilowatt Heating, Air Conditioning and Electrical rated?
Kilowatt Heating, Air Conditioning and Electrical has a 4.9 star rating with 699 reviews.
When is Kilowatt Heating, Air Conditioning and Electrical open?
Kilowatt Heating, Air Conditioning and Electrical is closed now. It will open tomorrow at 7:00 a.m.