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Kilowatt Heating, Air Conditioning and Electrical
- Heating & Air Conditioning/HVAC
- Sherman Oaks, CA
About this business
Location details
4925 Sepulveda Blvd, Sherman Oaks, CA, 91403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Because I did not take the time in making this major (HVAC) buying decision which I had promised myself I would(!), I was too focused on shopping for a lower price (cheaper is oftentimes not less expensive!) and I ended up being too vulnerable to the sales pitch delivered by the salesman I signed up with. Had I actually really taken the proper amount of time to consider ALL aspects (there is a lot to consider) involved in this decision, I feel that I would have gone with Kilowatt. So, even though I personally can't say much ... read more
Business response:
Ron, We too are so sorry not to have you as a customer! However, we cannot say thank you enough for this beautiful review! We speak to customers many times over that tell us that they wish they would’ve had Kilowatt do the job. However, none of them have ever been as honest and as vulnerable as you have been here on social media! All of us are humbled by your words. Thank you from all us, Dean, Deb, Jessica and Val
We have had many heating companies come thru and try to fix our unit, but Kilowatt was by far the most knowledge and professional company we have worked with. They have our business for life!
Business response:
Welcome to the Kilowatt family :) and thank you!
5 stars doesn't do justice for this company. The Kilowatt team was amazing from the first call all the way through to completion of my central Heat/AC Installation. Hector, Francis, Armando and Bob came to install my unit. They were friendly, knowledgeable, professional and most of all CLEAN. My AC was up and running in less than 72 hours and I couldn't be happier with the work they did. Dean the owner was honest, professional and stopped by daily to make sure everything was going well and we were satisfied. Deb and all the ... read more
Business response:
You are so welcome! Thank YOU for taking the time to tell people about your Kilowatt experience. We try hard so it is nice to be recognized :)
I can't say enough good things about Dean and his team! When my heater first went on the fritz, Dean came late at night to check it out and managed to get it working, at least temporarily. When it became clear that my 15-year-old unit needed to retire, Dean gave me all the options, walked me through the details and we settled on a plan. New premium heating, AC, some duct work changes, an enlarged return and even some registers changed out. The price was reasonable, and the result is amazing. I have consistent, warm and almos... read more
The response time was awful. I had left a message on a Saturday with the answering service I didn't hear back until Monday afternoon. No big deal, but I almost went with another company because of it. I will say that I had a great experience with Sean that came out for the first time and did an extremely thorough check and maintenance on our system. I'll definitely be using them again and requesting Sean.
Business response:
Thanks for the great review. Sorry you were frustrated with the wait for a call back. If someone needs an emergency call we respond right away. The maintenance department is not in until Monday. I will make sure our receptionist is more clear in the future. Thanks for letting me know!
Kilowatt is AMAZING! I would recommend them to anyone looking for a solid HVAC company with good customer service. Here's what happened: Kilowatt inspects the unit in the townhouse we're renting twice a year. Wednesday, the unit stopped blowing cold air and the temperature went up to 88 degrees inside. The poor little dog was panting, she was so hot. We tried resetting the AC unit by turning off the power for 20 minutes. When it didn't didn't seem to help, we left the power off at the breaker and went to bed. I woke up ... read more
Business response:
Thank you! We are thrilled you are happy.
Kilowatt installed a completely new HVAC system in my condo in 2007. Dean took the time to listen to my ideas and helped me isolate the changes that would be most efficient in the new system - things like replacing the old ductwork, moving the registers and purchasing the highest available SEER-rated and quietest system I could buy. A system that lowered my fuel costs about 15%. We replaced every duct and register on the 2nd floor of my condo with new registers, re-positioned in the rooms providing efficient airflows across... read more
Business response:
Thank you. I’m glad your happy. Thanks for the referral!
Living in the Valley, Summer AC failures is a regular item on the agenda, and I can't thank Kilowatt and their technician Byron enough for coming out promptly and fixing the issue. And we have pets in the house too, so resolving these issues urgently is of upmost importance to us. After not sleeping due to the apocalyptic heat, I called Kilowatt - who is shockingly open from 6AM. They moved Heaven and Earth to get me an appointment same day and were here by 10:00 to quickly resolve the issue. Byron was super nice, helpful,... read more
Business response:
Thank you. Glad to help!
We lost our A/C during the last heat wave. Long story short, Kilowatt was the only company who even answered their phone, let alone holding out the chance of getting someone over here. Thank you, Deb. Met with the owner Dean to discuss a replacement. He walked our house, made some suggestions, and offered the best solution at a fair price. We accepted his proposal. Three or four days later, at 7:30 a.m., a crew of four showed up. It was obvious to me that they had worked together for a while. Extremely efficient, clean ... read more
Frequently asked questions about Kilowatt Heating, Air Conditioning and Electrical
How is Kilowatt Heating, Air Conditioning and Electrical rated?
Kilowatt Heating, Air Conditioning and Electrical has a 4.9 star rating with 699 reviews.
When is Kilowatt Heating, Air Conditioning and Electrical open?
Kilowatt Heating, Air Conditioning and Electrical is open now. It will close at 7:00 p.m.