La Paloma Healthcare Center

Gadget G. 

on Yelp

8 years ago

I wish I could give zero stars. This was my first experience with a skilled nursing home for my 87 year old dad and i was shocked beyond belief. There was no one to greet us or give us an overview on the process of rehab. It took 2 hours of asking for a nurse before anyone came to talk to us. They got his meds mixed up. He was there for PT, but they put him in the ward for long term residents that had dimentia and other problems. People in the hallway in wheelchairs were asking for help to go to the bathroom. Nurses and ... read more

Nick S. 

on Yelp

8 years ago

my mom was sent here from try-city to wait for surgery on her broken ankle. Since i had to go to work and she would be alone. i paid with the credit card and a couple days later found they were charging more hundreds of dollars on the card and so i complained. that night they called at 2am and said mom was unruly and they wanted permission to give her a sedative. i decided to go their and found her in a wheelchair parked up under a countertop with the brakes locked. This was abuse. i took her back to bed and she was tir... read more

angie a. 

on Yelp

8 years ago

Its with great disbelief and sadness that I write this review. My mom had been sick with Nausea/ Vomiting at Tri City and when she had recovered was sent to La Paloma for OT/PT. After 3 days at La Paloma her symptoms started all over again. After 2 days of vomiting and seeing a weak mom who's Blood Sugar was drastically dropping as well as her Blood pressure and they still didn't do anything about it. It was as if it was just another patient. My mom was deteriorating in front of my eyes and they were doing nothing!! I finall... read more

Theresa A. 

on Yelp

9 years ago

The place is outdated, dark, and smells sour at times. Some of the staff was helpful and informed, the other half kind of rude, and often on their phones with personal things. If I asked a question I would get an "I don't know" but no offer to help. I asked if they were on break and they said no. Rooms were not always cleaned properly and it was very disappointing. The food was atrocious and often sugar learned..breakfast for instance was cereal, chocolate milk, Orange or cranberry juice and a muffin. Seriously? Seniors ne... read more

Karen F. 

on Yelp

11 years ago

My 79 year-old mom is in La Paloma right now (recovering from knee replacement surgery) and CAN'T WAIT TO GET OUT! The facility is old and in need of repair (mom's T.V. stopped working several times). However, the worst aspect of this Skilled Nursing Facility is that few of the caregivers are "skilled". They have poor communication with one another and with patients. The first day she was there was a nightmare! Mom felt a loss of dignity within the first few hours of arriving as she had an accident because nurses didn't get... read more

DeeDee E. 

on Yelp

11 years ago

My mother was her years ago to rehab. The facility was atrocious. I just didn't see a lot of care, I saw people left unattended, in hallways screaming. I couldn't wait to get her out of there. we are not in a place looking for skilled nursing and this place was suggested. Places can change so i will check it out but I do find it very disturbing they have more picture s the ocean scenery than their own facility. They are 15 mile from the beach and their patients are in the position t enjoy it. That is strike 1. 

L T. 

on Yelp

12 years ago

Run from this place! When you first walk in you are greeted with the smell of urine. Once you walk down the hall the smell is intensified and then the smell of feces hits you. They must have masked the odor on the day I went in for my tour. My mom received very POOR care at this location. She has bedsores that are so deep you can see the bone. She would call for help and the staff wouldn't respond until a good 30 minutes later. I went to visit her once and she said that she had been sitting in her diaper with feces... read more

MISS O. 

on Yelp

13 years ago

My Mom received very poor care here. I had to clean her myself because she smelt so bad. I removed her as soon as it was clear that nothing I said was going to done to improve her care. They seemed to be about making money and nothing else. I would like to point out one nurse, a very tall African American man. He was excellent, caring and professional. Other than this one fellow, I was very disappointed and sad for the other patients.