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La Quinta Inn Everett
- Hotels
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Honestly one of the worst stays in a hotel I’ve had. The area has a lot of drug addicts, saw a lady rip her shirt off with her breast hanging out freaking out, front desk card reader took forever to read my card, my check out was at 1500 , at 1445 another guest swiped into my room as I was laying down in my boxers, honestly wouldn’t recommend staying here. also the room smelled very weird, like a mixture of fish and chemicals. Couldn’t tell you what I liked about it.
Business response:
Dear Andrew, Please accept our heartfelt apology that the level of service you received did not meet the usual high standards our guests have come to expect from us over the years. Reviews like this are always profoundly disturbing for us to read. We're actually aware that we are in the business of hospitality above all else and whenever a guest is this dissatisfied, it is an immediate concern for management. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all... read more
smell was a deal breaker first off.. the smell, gosh smelled a mix of mold, cigarettes, humidity…. it was soo bad , Ilthe water pressure was awful, the AC did not work properly and the beds were sooo uncomfortable, towels cheap materials, the walls were just painted over but you could see the mold coming trough, the closet had mold inside …. the hotel looks good in the pictures but it’s horrible and no parking the stuff as super friendly!!! the location wasn’t too bad
Business response:
Dear Miriam, I absolutely regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. We take feedback from them very seriously. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager
Very disappointed. You can't confidence in the staff. Unfortunately, I forgot a new jacket and shoes when I checked out. I called the next day and they told me that there was nothing in the room. That's impossible, because I bought this at a nearby ROSS, I left it on the bed. I never left the hotel from when I bought it until I checked out. On the other hand, the hotel is very noisy, they let pets in, but when you are sleeping, you feel people walking through the corridors with dogs barking. I do not recommend the hotel. Was... read more
Business response:
Dear Daniel, Thank you for your review. I am sorry that we missed the opportunity to engage with you while you were with us. Connecting with our guests and making them feel at home is what we strive for here at the Hotel, and I am truly disappointed that we fell short of making your stay a special one. I hope you will consider giving us another chance in the future. We will be here when you need us. Sincerely, Hotel Manager
This one’s not up to snuff! old, beat-up place, careless room cleaning, missing towels, worst La.Quinta we ever been. Needs new manager!
Business response:
Dear Mark, I absolutely regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. We take feedback from them very seriously. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager
Quick I didn’t like the fact I discriminated against for having my service animal with me, and had to pay a fee, never in my life have I checked into somewhere and had been questioned about this situation. And then turned around and charged as a “pet” fee. I have already sent an email to management About this. I hope this is not the way they treat other guests who bring their service animals in. I liked the location of the hotel.
Business response:
Dear Shaquasia, Thank for the stay and the comments. It is pretty serious, and we never condone such things as discrimination. The matter will be investigated and strictly acted upon. Anyway, our apologies for all the inconveniences. This is an uncommon occurrence, Request your understanding and continued patronage. Sincerely, Hotel Manager
Bad
Very Poor The location is good and breakfast is fine. I choose this Because it says there is a pool but none at that time. Sink is plug and toilet tank water is constantly running hence flooded the floor due to condensation and perhaps leaking. Not recommended. Cleanliness poor, Quite dusty. No fridge in room. The front desk says she will send someone to check but never happen. I complained about the site says there’s a pool but said it’s not their fault, booking.com failed to notify us about what is available. To avoid disa... read more
Business response:
Dear Arlene, Despite liking of location, and breakfast, we are disappointed to hear that you left us dissatisfied with your recent experience at our property. We deeply apologize for all the issues you faced and regret not having the proving you with the stay you expected. We work hard to provide guests with an exceptional experience, and we hope you’ll consider giving us another opportunity to impress you in the future. Hope you reconsider. Sincerely, Hotel Manager
Very Poor
Bad NOTHING! They called me at 7p telling me, my room was no longer available.
Business response:
Dear DYMOND, Thank you for posting candid comments about your stay. I have personally taken action based on your comments to investigate all the claims as mentioned in the review, as we have never come across such incidents in the past. This is something we take very seriously and if necessary we will take immediate action. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,303 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open at 12:00 p.m.