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La Quinta Inn Everett
- Hospitality
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor The location is good and breakfast is fine. I choose this Because it says there is a pool but none at that time. Sink is plug and toilet tank water is constantly running hence flooded the floor due to condensation and perhaps leaking. Not recommended. Cleanliness poor, Quite dusty. No fridge in room. The front desk says she will send someone to check but never happen. I complained about the site says there’s a pool but said it’s not their fault, booking.com failed to notify us about what is available. To avoid disa... read more
Business response:
Dear Arlene, Despite liking of location, and breakfast, we are disappointed to hear that you left us dissatisfied with your recent experience at our property. We deeply apologize for all the issues you faced and regret not having the proving you with the stay you expected. We work hard to provide guests with an exceptional experience, and we hope you’ll consider giving us another opportunity to impress you in the future. Hope you reconsider. Sincerely, Hotel Manager
Very Poor
Bad NOTHING! They called me at 7p telling me, my room was no longer available.
Business response:
Dear DYMOND, Thank you for posting candid comments about your stay. I have personally taken action based on your comments to investigate all the claims as mentioned in the review, as we have never come across such incidents in the past. This is something we take very seriously and if necessary we will take immediate action. Sincerely, Hotel Manager
Disappointing I didn't like that they take $50 deposit for damages and charge my credit card. I am a canadian and i get charged exchanged and when they return the $50 the next day the amount i get back is not the same as the amount i get charged. they should put a hold on the $50 and only put it through if there is damage. So annoying.≥......
Business response:
Dear Robert, Thank you for bringing this to our attention. We have noted your concerns as mentioned. Nevertheless, we have reached out to the management of the hotel concerning the underlying matter. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. We take matters such as this very seriously. Please allow us some time to look into this matter further. Request your patience, support and understanding. Sincerely, Hotel Manager
the staff was very unprofessional upon check in, breakfast refills would take forever to happen the second breakfast the hard to find the rooms
Business response:
Dear Rebekah, Thanks for your stay at our hotel. Our apologies for the lack of professionalism with our staff. We understand the importance of staff hospitality and its impacts. We will investigate and deal with the concerned staff and manage them to become guest friendly. Nevertheless, we request you to not consider this as a benchmark of our hotel and give us another opportunity to offer you an awesome stay. Also, we will be addressing all the other issues you encountered with due diligence. Sincerely, Hotel Manager
Fair
Look elsewhere The place is a mess. Looks like it is under construction but we were told nothing about it. No I know why they use the same pictures for all their rooms. The bed was the most uncomfortable mattress I've ever tried to sleep on. I give this place a 2 just because of the breakfast. The room even had exposed electrical wires hanging out of the wall. And unfinished patches and paint. The toilet ran every 10 minutes. And this was supposed to be the nicest room they had. My daughters room was just as bad . Had a dece... read more
Business response:
Dear Guest, I absolutely regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. We take feedback from them very seriously. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager
Fair Bed, no fan location/convenient, clean
Business response:
Dear Heather, Thank you for offering a mixed review of our hotel, pointing out some good points and some negative ones. We’re grateful that you liked our clean, and convenient location. At the same time, I apologize to you for the lack of fan along with the issues with the bed that detracted from your stay with us. We will ensure your feedback will be given first priority for improvement in all the areas where we missed it out. Furthermore, I will personally supervise that all your other complaints are addressed that everyth... read more
Disappointing
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,167 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open at 12:00 p.m.