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La Quinta Inn Everett
- Hospitality
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Fair
It is overpriced compared to other places that charge the same and offer much more value. Staff was slow (waited 45 minutes to get into our room even though we had reservations). No towel rack for hand towel. No Klenex in the bath sink area. Bed was very comfortable
Business response:
Dear Tina, We are extremely sorry to hear you did not feel value for the price paid and was not as per your expectations. We have seriously taken note of all the points as mentioned in your review and will take the necessary steps to improve staying experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again. Sincerely, Hotel Manager
Fair The property could use some paint to make it not so rough looking. We had to change rooms since the first one smelled of cigarette smoke. The location was good for a stop over on our trip.
Business response:
Dear Colette, We are terribly sorry for the inconvenience caused to you because of the smoke smell, which made your stay undesirable, and you had to move to another room. We will surely work on improving the environment, so next time you visit us, you really have a comfortable stay. We have given special training and instructions to the hotel staff to check all the rooms prior to check-in of a new guest and maintain daily routine cleanliness of a room of an existing guest. Sincerely, Hotel Manager
They are not welcoming. Very dirty Everything Nothing
Business response:
Dear Daisy , I am terribly sorry for the bad experience you encountered during your stay with us. Your experience with the cleanliness, unwelcoming staff is unacceptable to me, and I take full responsibility. Hotel staff has been given special training for communication and maintain daily cleanliness. We take real pride in our hotel, and I apologize that we let you down in this way. I have already taken action to make sure a similar situation does not happen again. I hope you will soon give us another chance. We’re certain t... read more
Disappointing
Won’t stay again We stayed for 9 nights only got our room serviced 2 times we ran out of toilet paper. The TV and Internet suck. Breakfast was cold eggs and super hard biscuit. The front desk didn’t care that we complained about someone knocking on our door at 11:30pm. I liked that there was restaurants near by.
Business response:
Dear Irene, We were extremely disappointed to read about the bad experience you had during the stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding all the points you mention in your review you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel and services. Hope you reconsider. Sincerely, Hotel Manager
Oh my The carpet was pretty dirty. Made my kids feet black from walking on it. And the pool that was advertised was open because it was not in season yet (In July) not sure how that works. And the breakfast was ok but I had to find a worker and ask for everything this is the only place I've been to that didn't breakfast out for everyone and the coffee tasted like it was reheated from the day before. And there was no soap and had only one towel in the room.
Business response:
Dear Guest, Thank you for your stay at our hotel, and for sharing your experience with us. We are concerned about the issues mentioned in your review and take care of them. You can expect an improved stay next time. Sincerely, Hotel Manager
Poor Beds uncomfortable, No soap because they "ran out". Breakfast was a joke.
Business response:
Dear Paula, We are sorry that we were unable to provide you with the quality of amenities & facilities you deserved during your recent stay. We shall surely check and take action for improvement. This is a matter of concern and not a regular feature of our hospitality. Customer satisfaction is paramount to us. Request your understanding and continued patronage. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,158 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open tomorrow at 12:00 p.m.