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La Quinta Inn Everett
- Hospitality
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing The bathrooms where to small the doors to the rooms have a gap in the bottom and you can hear everything. In the pictures it showed a better variety of breakfast in person they didn't have much. The beds where bad you can feel all the springs. The outside and the lobby looked great
Business response:
Dear Rios, We are disappointed to read your comments. Our apologies for all the inconveniences you had with the stay as mentioned in the review. Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you with a good staying experience which you really deserved. Kindly understand and give us another chance to prove ourselves. Sincerely, Hotel Manager
drug addicts and prostitutes not family friendly treated like a criminal. manager and owner not available and other staff can not assist. promises not kept close to freeway
Business response:
Dear Tammy, It is very disappointing to learn of the bad impression you made of the state of your accommodations. It is pretty serious, and we never condone any kind of illegal activities in our hotel or premises. We provide a safe environment & the safety of our guests is our first priority. The matter will be investigated and strictly acted upon. Already the security and staff have been alerted to be more proactive and seriously listen & verify the claims if any suspicious activities are going on around the premises, as we... read more
Bad
Bad list is so long. drugs, prostitution, counting towels in and out for your room like we’re We are a thief. hardly anyone in the front desk area mostly staff sits in the dining area. so if you call up to the front desk it’s hit or miss if you can get someone. General manager very nice but has very poor follow-through close to freeway
Business response:
Dear Tammy, It is very disappointing to learn of the bad impression you made with the state of your accommodations. It is pretty serious, and we never condone any kind of illegal activities in our hotel or premises. We provide a safe environment & the safety of our guests is our first priority. The matter will be investigated and strictly acted upon. Already the security and staff have been alerted to be more proactive and seriously listen & verify the claims if any suspicious activities are going on around the premises, as ... read more
Bad
Sufficient but disappointing. When I went to take a shower, I noticed that my feet & lower legs were covered with little jumping bugs. I got in the shower & washed them off, but there were more when I got out - they seemed centralized on the tiled floor. My husband & I got ready as quickly as we could & got out of the room (skipped breakfast, as we were a bit wound up). We informed the front desk, but nothing was offered for the inconvenience. Good location, nice front desk/reception area.
Business response:
Dear Andra, I’m terribly sorry that you had an unpleasant experience with us. We take pride in meeting the needs of a wide variety of guests, and I regret that we couldn’t satisfy you. We have a vigorous pest control program and can assure you that there are no insects in our rooms. Still, I’m sorry for whatever lapses caused your experience to be less than pleasant. We shall appreciate your kind understanding and request a please visit for a pleasant stay. Sincerely, Hotel Manager
My stay was not very good. Thankfully I was not there a lot. Had to switch rooms because of a screaming kid. Seemed that they put everyone right next to each other. Walls were thin. Could hear the people next door talking. Sheriffs office woke us up looking for someone else. Room was missing furniture. Walls were patched poorly. Stains covering carpet. The bathroom door was to close to the floor and would get caught on the bath mat when you opened the door. Breakfast was nonexistent. I've stayed in a lot of LaQuintas/ Wyndha... read more
Business response:
Dear Endsley, I am really disappointed to note that your overall experience was unsatisfactory. Whatever may be the reasons, we will definitely verify the reality and take actions to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way. Sincerely, Hotel Manager
Don't stay here at all The fridge was loudly ringing, the TV was so blurry on all but like 2 channels, couldn't watch the Sunday night football game, there was a napkin over the smoke detector when we arrived and when we called about these issues the staff just said unplug the fridge and they said that they would send someone for the napkin but didn't. The staff was rude when called about issues with the room.
Business response:
Dear William, It is highly regrettable that your stay with us was a huge disappointment. We are too concerned with the quality of the service, which you received, that was not acceptable at all. Please accept our sincerest apologies for all the inconvenience caused that you had to face. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure sim... read more
Deceptive pricing and making money on my money with "deposit". At checkin I was informed that I had to pay an ADDITIONAL $100 as a "security deposit". Despite claiming it was a Temporary hold, the funds were actually taken from my account and although I was told the deposit would be released upon checkout, it is now midnight and the $100 has not been returned. I called the hotel and they informed me it could take FIVE DAYS for my $100 to be returned! In other words the hotel is earning interest on my money WORSE: I was on th... read more
Business response:
Dear Burl, We are distressed to see your comments. Your feedback is important to us. Our apologies for the inconvenience. The entire points you have observed will be investigated and necessary actions will be taken. You can be sure about a better stay with us. Please visit us again. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,197 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open tomorrow at 12:00 p.m.