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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Great price and location but the lack of cleanliness doesn't make it worth it. I knew what to not expect when I booked a budget hotel. I'm not picky at all and almost always stay in budget places when I travel. That being said, my room was dirty beyond any "budget hotel" excuse. Specifically, the room was clearly not vacuumed at all before I came and there was food crumbs, containers, and dust everywhere. The minimum isn't hard and it wasn't accomplished. The location is phenomenal. The neighborhood is by no means glamorous,... read more
Business response:
Hello Jacob, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our futu... read more
Bad the room were very dirty including stain carpet, stain ceiling, basin blocked up on arrival, dirty towel in the room. the room were advertised two queen but instead there were two full bed.
Business response:
Hello Majibur, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to mana... read more
Ratas, mugre y suciedad. El mal olor a cigarrillo en el cuarto. Todo olía a cigarrillo. estaba todo muy sucio, el baño los pisos de toda la habitación. El parqueadero es muy pequeño y hay demasiadas ratas. Hay basura tirada por todas partes. Terrible la suciedad de todo el edificio. Es lamentable llegar con tus hijos a un lugar en estas condiciones. la ubicación excelente. fue lo único bueno
Business response:
Hello Guest, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not... read more
Disappointing
Very Poor
Disappointed in la Quinta brand The location for this is quite poor. Next to a train while good is noisy and rats running around the parking lot in the back. At that moment was the cheapest I could find.
Business response:
Hello William, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to pr... read more
old furniture . not great refrigerator. no work toilet flush, uncomforted bed fine property n/a
Business response:
Hello Larisa, We appreciate that you've taken the time to share with us regarding our property. I hope you will return to enjoy a memorable and exceptional experience.
Bad The pictures online are false advertising. They sofa beds are broke. Ice machine on the floor was broke had to keep going downstairs to the lobby. Was no breakfast no gym those was the main to two reason why I booked this hotel for the gym and breakfast. Just horrible experience. Close to a lot of stores walking distance. But nothing else really
Business response:
Hello Jason, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
beware dirty!!! the parking area was infested with huge rats. we parked at another location. the tv remote did not work. the toilet was stained on the inside and outside. the room smelled like sweat. There was no soap, towels were dirty.
Business response:
Dear Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this information has been forwarded to management to address promptly. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.