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La Quinta Inn & Suites Dallas Mesquite
- Hotels
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not very good. We didn’t care for the staff member as she wasn’t very customer oriented. The room smelled awful. The accommodations were very sparse. The worst part was not being told until check-in time about a 100.00 deposit by credit/debit card on top of the room charge. Not very much
Business response:
Hello Edward, Thank you for taking the time to share your feedback. We aim to provide an enjoyable experience for all our guests, and we regret that we did not meet your expectations during your stay. Your comments regarding staff service and accommodations will be forwarded for review. We appreciate your insights, as they help us identify areas for improvement in our guest experience moving forward. Thank you once again for your feedback.
Disappointing TV did not work, the phone did not work, and there were not many options for breakfast. After we checked in, we had to go get the person at the front desk because the phone didn't work . She tried to fix the TV, which was very complicated , it would turn on, but there was no sound and no movement on the remote.. she looked it up on Google. Finally it came on but the next morning same thing happened . When I checked out , I told the different person about the TV. And while I was talking, she took a call and neve... read more
Business response:
Hello Brenda, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the cleanliness of our hotel, and we will certainly relay your concerns about the TV, phone, and breakfast options to our management team for evaluation. It’s important for us to ensure that all aspects of our service meet guest expectations. Your insights are valuable, and we hope to improve our future offerings. Thank you again for your input.
Very Poor
Bad It was moldy. Carpets filthy. Nothing about this place was nice. It was like a motel for prostitution.
Business response:
Hello Sharene, Thank you for sharing your feedback. We take cleanliness and guest comfort seriously, and your comments will be relayed to the appropriate team for review. We appreciate your insights as they help us improve our services and guest experience. Your perspective is valuable, and we hope you consider sharing your thoughts directly with management for further assistance.
The location is trashy. The gentleman at the front desk was in crucially rude I was told that we would get zero deposit Everything Nothing
Business response:
Hello Alicia, Thank you for your feedback. It seems there may have been some discrepancies during your stay that did not meet your expectations. We value all guest insights, as they help us to improve our services. If you would like to discuss your experience in more detail, please feel free to reach out to management directly. We hope to provide a better experience for you in the future.
Not happy with stay The room and bathroom wasn’t clean Nothing
Business response:
Hello Tieraney, Thank you for sharing your feedback regarding your recent stay. Cleanliness is a priority for us, and we regret that your experience did not meet your expectations in this area. Your comments will be shared with our housekeeping team to ensure that we maintain our standards. We appreciate your input as it helps us improve for future guests. Thank you again for bringing this to our attention.
Poor tried to get help and they wouldn't clogged restroom
Business response:
Hello Celina, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay regarding the restroom issue. Our team strives to provide prompt and efficient service, and we regret that this was not your experience. Your comments are valuable as we continue to improve our services for future guests. We appreciate you bringing this to our attention.
Poor Well what I was most disappointed at was that when I called 2 days before I came to the hotel to see if the pool was open and ready to go, because my kid was super excited about swimming, upon arrival I was told that the pool was dirty and cannot swim, my kid was very disappointed. The only reason I came to this hotel was that it was near my family home, and y'all had an indoor pool, I am actually reconsidering about my Wyndham membership, the last 3 times I have went to a Hotel by Wyndham they lied about their pools be... read more
Business response:
Hello Daniel, Thank you for sharing your experience with us. We understand how disappointing it is for your child to be unable to enjoy the pool during your stay, especially after the excitement built around it. While we appreciate your feedback about the pool's condition and acknowledge your concerns regarding your Wyndham membership, please know that your comments will be forwarded to our management team. We hope you found other aspects of your trip enjoyable, particularly the convenient location to shopping and dining opt... read more
It was horrible I didn’t like the damages in the rooms stains in the bed no fitness center pool wasn’t open the hours it was supposed to be open.
Business response:
Hello Jones, Thank you for your feedback regarding your recent stay. We appreciate your observations about the room conditions and the amenities. Your comments are valuable as they help us improve our services and offerings. We strive to provide a pleasant experience for all our guests and will take your insights into consideration moving forward regarding room maintenance and facility accessibility. Thank you for sharing your thoughts.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,822 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.