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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad This place was terrible all the amenities they claimed where not available nor did they have a ice machine. I got stuck in the elevator, so I was forced to use the stairs, while in preterm labor. I requested a bath tub because I'm 31 weeks pregnant and dr recommended me to soak to relax, i didn't get one. The place smelt of mold and made me feel sick. I had to keep getting my room card reset because it would stop working randomly. My remote to the tv spazed out and wouldn't change channels or function properly, ac in my ... read more
Business response:
Hello Britany, We apologize for any inconveniences experienced during your stay. Rest assured we take all feedback seriously and will address these concerns with our team for improvement. For any further assistance or feedback, please reach out to our management directly for a resolution. Thank you for sharing your feedback with us.
Poor The place was dirty .. they didn't not clean room good left trash .. trouble with key took for ever to open had to go back in forth to get new key that still didn't work.. would not recommend.. will not be going back The location was the only good thing has a Walmart a gas station and a couple of restaurants close by walking distance
Business response:
Hello Valtierra, We are sorry to hear about the experience you had during your stay. We always strive to provide a clean and efficient service to our guests. Your feedback is valuable, and we will address these issues with our team to ensure a better experience for future guests. Thank you for mentioning the convenient location of our hotel, surrounded by essential amenities. Your attention to these matters is appreciated as it helps us improve our services.
Bad
I didn't like the environment at the hotel as it is now but after renovations will be a nice place. There was renovations going on and we weren"t told in advance about it. The hallway outside of our room had paint spills all up and down it. It smelled heavily of paint. No working ice machine. Breakfast consisted of eggs, waffels, coffee and juice. The room was okay.
Business response:
Hello William, We apologize for any inconvenience caused by the renovations. guest feedback is valuable to us, and we'll address your concerns internally. Should you have any further feedback, please reach out to management directly for assistance with your concerns.
Poor
Should’ve gotten a refund They didn’t tell us there was renovations going on. It was very messy. The 3rd floor window was covered with a board and no AC - no AC in the elevator either. The door to the room - lo- whoever cut that door cut it short by about an inch. I could see people walk by with the door closed. (Gap) . The lobby stunk. The breakfast looked awful. The shower water wasn’t that hot. The parking lot was a construction zone and the workers don’t pick up after themselves Alone time with my husband was about the o... read more
Business response:
Hello Kara, I'm sorry to hear that you were not fully satisfied with your recent stay. Our team is working hard to make necessary improvements, and we apologize for any inconvenience caused by the renovations. Our staff is always available to address any concerns during your stay, and we recommend reaching out to management directly for further assistance. Thank you for sharing your feedback with us.
Poor There were a lot of renovations going on. The bathroom and fridge wasn't clean. We spotted a few roaches, random stains and mildew. Breakfast was okay. The location is near multiple restaurants, gas stations, and Walmart. Town East Mall a few minutes away.
Business response:
Hello DaVontevia, We appreciate your feedback on your recent stay. We apologize for any inconvenience you may have experienced due to renovations. Rest assured, we have shared your concerns with our team for review. It's great to hear you enjoyed our convenient location near various amenities and attractions. Should you have any further feedback, please don't hesitate to contact us.
Fair Change everything in the hotel walls, furniture,sheets and more Breakfast ok
Business response:
Hello belabbes, We appreciate your feedback on the breakfast. Should you have any future concerns, please don't hesitate to reach out to us directly for further assistance.
Bad
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.