This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
Descuidada Habitación descuidada la habitación de a lado estaba en reparación y el ruido no dejo descansar no le servían las luces del baño y la cama estaba húmeda Ubicación
Business response:
Hello Bantu, Lamentamos escuchar sobre su experiencia durante su estancia. Apreciamos sus comentarios y los compartiremos con el equipo para mejorar nuestros servicios. Le sugerimos que se ponga en contacto con la gerencia para abordar cualquier problema adicional que haya experimentado durante su visita. ¡Esperamos tener la oportunidad de recibirlo nuevamente en el futuro!
Poor Whole building being remodel and nothing was said about during the booking process online Being remodel, we went just for the hot tub, but no it was all under construction
Business response:
Hello Fuller, I apologize for any inconvenience caused by the ongoing renovations during your recent stay. We strive to enhance our property continuously, and regret if this impacted your experience. Your feedback is valuable and will be shared with our team for further improvement. Thank you for choosing our hotel for your stay.
I would not stay here again very disappointed It is not like pictured! The front desk person told me they are being remodeled due to a water leak and that it was mostly in the lobby. It is not just in the lobby. The whole building looks like it’s not stable. The room was remodeled but I tried using outlets to style my hair and the outlet almost came out of the wall. The ac unit panel was broken. There was a lot of dust in the air from the construction. When I got to the hotel I thought it was hit by a tornado. The breakfast ... read more
Business response:
Hello Elizabeth, We apologize for the inconvenience you experienced during your stay. Our team is working hard to address the necessary renovations promptly. Your feedback helps us improve, and we appreciate you bringing these matters to our attention. We hope your future travels are pleasant and comfortable.
Bad Run down and molded
Business response:
Hello Tia, We appreciate your feedback and apologize for any inconvenience caused. We take all guest comments seriously and will address this matter with our team to ensure a better experience for future guests. Thank you for bringing this to our attention.
Worst stay I’ve had in several years. Hotel was remodelling and it was dusty, housekeeping was vacuuming outside door at midnight. Staff was rarely at the check in desk. Everything you touched was dusty. Was afraid to eat breakfast so only had coffee and juice. Location was great. Near everything we needed.
Business response:
Hello Gary, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address your concerns with the appropriate departments for improvement. We're pleased to hear you enjoyed our central location, offering easy access to nearby amenities. Thank you for your understanding, and we hope to welcome you back in the future.
Bad It had mold flooring seem like it was going to collapse restroom was terrible tub had mold!
Business response:
Hello Martinez, We sincerely apologize for your disappointment. We value feedback and will address these concerns appropriately. Guest comfort and satisfaction are our top priorities, and we appreciate you bringing this to our attention.
Bad
AWFUL Mold on the ceiling in bathroom, shower rod hanging out of wall, toilet seat broken, wet spots on ceiling near a/c, shower knob wouldn’t put all the water to the shower head Nothing
Business response:
Hello Dick, We value your feedback and apologize for any inconvenience you experienced during your stay. Our maintenance team will investigate the issues mentioned to ensure our rooms meet high standards. Providing a comfortable stay for our guests is our priority, and we appreciate your input in helping us improve our accommodations.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.