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La Quinta Inn & Suites Dallas Mesquite
- Hotels
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Won’t be back to this location The location was completely under construction on the inside of the building which was not listed when we booked, pool was not available or the gym also the hotel charged a 100 dollar deposit that was not listed when we booked either and still have not received it back the toilets did not flush and the doors were not secure to the room loose hinges and door plates the whole second floor smelled like skunky marijuana, key cards to the rooms did not work had to get keys reprogrammed every night w... read more
Business response:
Hello Zachary, We apologize for the inconveniences you experienced during your stay. We recommend contacting our management directly to address these concerns and further assist with your feedback. We strive to provide a high standard of service and hope to have the opportunity to host you in the future under better circumstances. Thank you for sharing your feedback with us.
I will never stay there again. You can hear through the walls and the way the doors slam you can hear everything. I stayed at a different location off of 30 and it was beautiful and good service. The guy at this one is never at the front desk. The room was clean
Business response:
Hello LaTorian, We apologize for any noise disturbances you encountered during your stay. We value your feedback and have shared your comments with our team. We are glad to hear that you found the room to be clean and appreciate your positive comments about our sister location on Route 30. Your concerns will be addressed with the team to ensure improvements are made for future guests.
Horrible checked out early and waiting on my refund. Facilities were very dirty. Walls, carpet, elevator, etc. Room wasnt clean stains on the bed. Didn't have spare towels. Tv barley worked. Someone through up in the hall and instead of cleaning it the staff covered it in plastic. Absolutely nothing, I can't name one good thing.
Business response:
Hello Collin, We appreciate your feedback and will share your comments with our team for further review. Our goal is to provide a clean and comfortable stay for all guests. Please reach out to our management team directly to address your concerns. Thank you for bringing this to our attention.
We won’t be going back!! Look like we were in a abandoned trap house Remolding the building, smells bad & was dirty from the materials being used, roaches, keys don’t work on doors. Nothing! Was disappointed because I always use LaQuinta
Business response:
Hello Dalaura, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Fair Que no me avisaron que estaba en remodelación y no había alberca ni gimnasio y el precio fue el mismo, aparte había residuos de materiales por todos lados y el desayuno nada agradable
Business response:
Hello Pando Juarez, We apologize for any inconvenience caused by our renovation. We recommend reaching out to management for further assistance with your concerns. Your feedback is valuable to us as we strive to improve our guests' experience.
Very Poor
Poor
Fair
I will never stay here again They had roaches we had to kill way to many so be sure to shake your clothes out even if you don’t see any they gave us dirty towels and the door didn’t close like it was supposed to. The only good thing about this property is it’s around a few food spots so if your hungry late at night there are a couple of 24 hr restaurants right outside
Business response:
Hello kendal, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,822 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.