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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair The hotel was under renovation, do the outside didn’t look like the picture. The corridor and elevator was super dirty, with not AC. The room itself seemed like it hadn’t been cleaned in a while, it was dusty with not enough towel. The bathroom still had the trash bag from the previous visitor. Like just say it was not worth the price I paid for. I like the friendly staffs.
Business response:
Hello Judicael, Thank you for sharing your feedback with us. We appreciate your kind words regarding our friendly staff. We apologize for any inconvenience caused by the renovation and cleanliness issues during your stay. Guest satisfaction is important to us, and we encourage guests to reach out to management for further assistance.
Bad Didn't have anything but eggs no pool nasty
Business response:
Dear Guest, We apologize you were disappointed with the breakfast options and pool. Your feedback is valuable for our future improvements. We recommend contacting our management directly to discuss your experience further. Thank you for sharing your thoughts with us.
The extra cost upset me and we will never stay there again They should not continue to rent rooms when everything did not work Didn’t have breakfast, they only had eggs nothing else and the motel was under construction and the ice machine didn’t work, the pool was closed they didn’t clean the room when asked, and I needed to wash a small load of laundry and they said the laundry room was closed. Needless to say our stay cost us extra money because of everything they didn’t have.
Business response:
Hello David, We apologize for the inconveniences you experienced during your stay. We strive to offer a comfortable experience for all guests and regret to hear about the issues with our amenities. Your feedback is valuable to us, and we will address these concerns with the team to improve our services. Thank you for bringing this to our attention, as we continuously work to enhance our guests' experiences.
Horrible as hell Everything it was mold everywhere and the handle on the tub fell off the sheets were dirty the main door wouldn’t shut close Nothing
Business response:
Hello Knoxt, We apologize for the inconvenience you experienced during your recent stay. Your feedback is important to us, and we will address these concerns with the relevant departments. We appreciate your time in sharing your valuable comments with us.
Worst hotel experience ever. 0/10. Would NOT recommend. I’d of rather slept outside. Horrible exper Very Dirty, under construction & the room had extreme water damage Nothing. This place was a DUMP!
Business response:
Hello Nathan, We regret to hear about your experience and appreciate your feedback. Your concerns will be shared with the appropriate teams for further review and improvement. Thank you for bringing this to our attention.
Bad They had containers everywhere the inside was in poor conditions we got a room with a jacuzzi so you know we paid more but what was really disappointing it was our wedding night an the paint in the room was cracked the bathtub had rust in the bottom an around the spouts carpet had cuts an parts missing an on top of all that found a McDonald's sandwich behind headboard an I don't know how long it had been there plus they lied an said we smoked in room when we didn't just so they could keep our deposit will definitely neve... read more
Business response:
Hello Tiffiny, We apologize for any inconvenience you may have experienced. Your feedback is essential for us to improve our services. For any further assistance, feel free to contact our management directly.
Poor
Descuidada Habitación descuidada la habitación de a lado estaba en reparación y el ruido no dejo descansar no le servían las luces del baño y la cama estaba húmeda Ubicación
Business response:
Hello Bantu, Lamentamos escuchar sobre su experiencia durante su estancia. Apreciamos sus comentarios y los compartiremos con el equipo para mejorar nuestros servicios. Le sugerimos que se ponga en contacto con la gerencia para abordar cualquier problema adicional que haya experimentado durante su visita. ¡Esperamos tener la oportunidad de recibirlo nuevamente en el futuro!
Poor Whole building being remodel and nothing was said about during the booking process online Being remodel, we went just for the hot tub, but no it was all under construction
Business response:
Hello Fuller, I apologize for any inconvenience caused by the ongoing renovations during your recent stay. We strive to enhance our property continuously, and regret if this impacted your experience. Your feedback is valuable and will be shared with our team for further improvement. Thank you for choosing our hotel for your stay.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.