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118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I would not stay here again very disappointed It is not like pictured! The front desk person told me they are being remodeled due to a water leak and that it was mostly in the lobby. It is not just in the lobby. The whole building looks like it’s not stable. The room was remodeled but I tried using outlets to style my hair and the outlet almost came out of the wall. The ac unit panel was broken. There was a lot of dust in the air from the construction. When I got to the hotel I thought it was hit by a tornado. The breakfast ... read more
Business response:
Hello Elizabeth, We apologize for the inconvenience you experienced during your stay. Our team is working hard to address the necessary renovations promptly. Your feedback helps us improve, and we appreciate you bringing these matters to our attention. We hope your future travels are pleasant and comfortable.
Bad Run down and molded
Business response:
Hello Tia, We appreciate your feedback and apologize for any inconvenience caused. We take all guest comments seriously and will address this matter with our team to ensure a better experience for future guests. Thank you for bringing this to our attention.
Worst stay I’ve had in several years. Hotel was remodelling and it was dusty, housekeeping was vacuuming outside door at midnight. Staff was rarely at the check in desk. Everything you touched was dusty. Was afraid to eat breakfast so only had coffee and juice. Location was great. Near everything we needed.
Business response:
Hello Gary, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address your concerns with the appropriate departments for improvement. We're pleased to hear you enjoyed our central location, offering easy access to nearby amenities. Thank you for your understanding, and we hope to welcome you back in the future.
Bad It had mold flooring seem like it was going to collapse restroom was terrible tub had mold!
Business response:
Hello Martinez, We sincerely apologize for your disappointment. We value feedback and will address these concerns appropriately. Guest comfort and satisfaction are our top priorities, and we appreciate you bringing this to our attention.
Bad
Poor There was no toilet paper or towels in the bathroom. Also, something bit me during the night and I woke up with a rash on both arms. There were a couple of bugs in the room as well. It was late therefore I couldn't find another hotel. I will not be staying there again. The location was good.
Business response:
Hello Jerry, We appreciate your feedback and apologize for any inconvenience experienced during your stay. We value cleanliness and aim to provide a comfortable environment. Your concerns will be shared with the relevant teams for further review. Thank you for highlighting the positive aspects of our location.
AWFUL Mold on the ceiling in bathroom, shower rod hanging out of wall, toilet seat broken, wet spots on ceiling near a/c, shower knob wouldn’t put all the water to the shower head Nothing
Business response:
Hello Dick, We value your feedback and apologize for any inconvenience you experienced during your stay. Our maintenance team will investigate the issues mentioned to ensure our rooms meet high standards. Providing a comfortable stay for our guests is our priority, and we appreciate your input in helping us improve our accommodations.
Very Poor Bugs in our room
Business response:
Hello Anthony, We're sorry to hear about the issue you experienced. We take all feedback seriously and will address this with our team. Your comfort is our priority, so we hope any future stay will be more enjoyable for you.
The room was terrible. The room smelled like smoke, hole punched in the restroom door, mold on the restroom ceiling, sta The room was terrible. The room smelled like smoke, hole punched in the restroom door, mold on the restroom ceiling, stains on toilet seat. stains inside fridge, the sheets on bed where stains…. it was bad…. the location but besides that…. it was a very awful experience.
Business response:
Hello Claudio, We're sorry to learn of the disappointment encountered during your stay. Your feedback is valuable and will be shared with our team to ensure our rooms meet the high standards our guests expect. We appreciate your comments and thank you for bringing this to our attention.
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.