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La Quinta Inn & Suites Dallas Mesquite
- Hotels
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing It was hard getting towels Not good
Business response:
Hello evelyn, Thank you for sharing your feedback...
Stay is ok for short term Unable to secure enough towels for three adults, front desk staff didn’t not communicate and dressed sloppy. Beds were awfully uncomfortable Breakfast was excellent room was clean
Business response:
Hello APRIL, Thank you for sharing your feedback. We're pleased to hear you enjoyed the breakfast and found your room clean. We strive to provide attentive service and a comfortable stay, so your comments regarding towel availability and staff appearance are noted. Your input helps us review our procedures to better meet guests' expectations. Should you wish to discuss your experience further, please feel free to contact our management team directly. We appreciate your time and hope to welcome you again.
My room had a mildew/abestis smell They had a mildew problem that made me sick they moved my room and then the shower didn’t work so I had to go back to the bathroom that smelled like mildew late last night and they didn’t want to compensate me they only offered me $25 for my inconvenience. Terrible and I had to be work in the morning The location
Business response:
Hello Hubbard, Thank you for sharing your experience with us. We appreciate your feedback regarding the issues encountered during your stay. It’s unfortunate that aspects of your visit did not meet your expectations, especially with the room changes and inconvenience faced. Your concerns about the condition of the rooms are valued and will be forwarded to the appropriate team. We hope you still found some enjoyment in the location and the surrounding area.
Bad they don’t receive the money from booking site and will deny you ever paid and you’ll have to wait three weeks for your money back.
Business response:
Hello Mickeal, We appreciate you sharing your experience regarding your payment through the booking site. It's important for guests to have a smooth transaction process, and we understand how frustrating this situation can be. We recommend contacting the management team directly to address your concerns about payment discrepancies. Thank you for bringing this to our attention, and we hope you find a resolution soon.
Poor
The air conditioner in the room was not working good.
Business response:
Hello Tiffany, We're thrilled to hear that you had a wonderful stay with us! Your satisfaction means a lot to our team. We hope to welcome you back again soon for another exceptional experience. Safe travels!
Never staying here again !! Nothing at all it was nasty in the room hair everywhere and it wasn’t mine !! In the shower ! The door didn’t close all the way. !! Nothing at all
Business response:
Hello Diamond, Thank you for sharing your feedback regarding your recent stay. We strive for a high standard of cleanliness and maintenance, and we take your comments seriously. Your experience with the room and shower door will be reported to the appropriate department for review. We appreciate your input as it helps us improve our services for future guests. Thank you for bringing this to our attention.
Fair
It was decent no other issues besides the couple pest I saw. But otherwise ok It had some pest issues It was close and convenient
Business response:
Hello Cooper, Thank you for sharing your feedback. We're glad to hear you found the location convenient for your needs. Your comments regarding pest issues are valued, and we will share them with the appropriate team for further consideration. We appreciate your insights and hope to provide an improved experience in the future.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3.1 star rating with 4,038 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.