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La Quinta Inn & Suites Fairfield
- Hotels
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
When checked in due to the heat wave however the room we were given the air conditioner barely worked and we were given a hard time to switch rooms
Business response:
Thank you for sharing your rating and comments about your recent stay. I am very sorry to hear that the air conditioning did not function properly during a heat wave and that you experienced difficulty when requesting a room change. Comfort and responsive service are essential, and I regret that we fell short in both areas. Your feedback has been shared with our maintenance and front desk teams to ensure the AC issue is addressed promptly and that our staff provides smoother assistance in the future. We appreciate your hones... read more
Room needs TLC,AC didn’t work properly.
Business response:
Thank you for sharing your rating and comments about your recent stay. We regret to hear that the room condition and air conditioning did not meet expectations. Comfort and proper maintenance are very important to us, and I apologize for the inconvenience you experienced. Your feedback has been shared with our maintenance team to ensure the AC issue is addressed promptly, and we will review the room condition to make necessary improvements. We appreciate your honesty and hope to have the opportunity to provide you with a mor... read more
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Business response:
We truly appreciate your 10 out of 10 rating for your recent stay with us. It means a lot to know that you had such a positive experience. Even though no comments were provided, your score speaks volumes, and we’re delighted that we could meet your expectations. We look forward to welcoming you back and continuing to provide excellent service.
The place was ok , for the money
Business response:
Thank you for sharing your rating and comments about your recent stay. We’re glad to know that you found the experience satisfactory and felt it was good value for the money. Your feedback is appreciated, and we will continue working to enhance our services and facilities so that future visits are even more enjoyable. We look forward to welcoming you again and providing an even better experience next time.
Good
Business response:
Thank you very much for your perfect rating and kind words. We are delighted to know that you had such a positive experience during your stay with us. Your appreciation means a lot to our team, and it motivates us to continue providing the best service possible. We look forward to welcoming you back for another enjoyable stay.
Staff was nice. Rooms could use an upgrade. Breakfast was minimal.
Business response:
Thank you for sharing your experience with us. We’re delighted to hear that you found our staff to be welcoming and helpful. Your comments regarding the rooms and breakfast are very valuable, and we will take them into consideration as we continue working on improvements to enhance guest comfort and satisfaction. We appreciate your honest feedback and hope to have the opportunity to provide you with an even better stay in the future.
First time in NJ and first stay at this hotel, but I've stayed at Wyndham hotels in the past. CONS: It was visibly aged with few amenities. The few pieces of equipment in the gym were all broken as was the water machine. So no workong out. Staff was hardly around to ask questions. There was no room cleaning or services, even though I requested it. I had to hunt down Staff on two occasions to ask for replacement towels and soap. Also the location is bad unless you have a car - you will need an Uber to access malls and to conn... read more
Business response:
Thank you for taking the time to share your detailed feedback about your recent stay. We appreciate your perspective as a loyal Wyndham guest and regret that your experience at our property did not meet expectations. We sincerely apologize for the issues you encountered, including the condition of our gym equipment, limited staff availability, and the lack of housekeeping services despite your requests. We understand how frustrating this must have been and will be addressing these concerns with our team to ensure improvement... read more
y experience at this hotel was extremely disappointing. The biggest issue was the lack of cleanliness. As soon as we arrived and stepped into the elevator, we were met with an unbearable smell of urine. My family used three different rooms, and all of them had serious issues. One room had dead insects behind the nightstand. Another still had leftover food inside the mini-fridge. The third room had an empty mini-fridge, but it was extremely dirty. The bathrooms were also in poor condition, with visible patchwork repairs on th... read more
Business response:
Thank you for taking the time to share such detailed feedback about your recent stay. We are deeply sorry to learn about the multiple issues you and your family encountered, from the unpleasant odor in the elevator to the cleanliness concerns in the rooms and breakfast area. This is far below the standards we aim to provide, and we sincerely regret the disappointment caused. Your comments regarding the condition of the rooms, bathrooms, mattresses, pillows, and breakfast service have been shared with our housekeeping and mai... read more
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 3 star rating with 4,597 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open tomorrow at 12:00 p.m.