La Quinta Inn & Suites Fairfield

Business response:

Thank you so much for your wonderful rating. We are delighted to know that you had a positive experience and appreciated the cleanliness of your room. Your kind feedback means a lot to our team, and it motivates us to continue providing the highest standards of service. We look forward to welcoming you back again soon. 

Business response:

We’re delighted to hear that you enjoyed your stay with us! Knowing that you found your room clean and our staff courteous means a great deal to us, as we strive to provide both comfort and genuine hospitality to every guest. Your perfect rating is truly appreciated, and it motivates our team to continue delivering the best possible experience. We look forward to welcoming you back again soon and making your next visit just as enjoyable. 

Business response:

Thank you so much for your wonderful rating of 10 out of 10! We’re delighted to hear that you found the room comfortable and enjoyed your stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon for another great experience. 

Business response:

We’re thrilled to see your 10 out of 10 rating! Even without additional comments, your score tells us that you had a positive experience, and that means a lot to our team. Thank you for choosing to stay with us. We look forward to welcoming you back and providing another excellent visit in the future. 

Business response:

Thank you for rating your stay with us 8 out of 10. We’re glad to know you had a positive experience overall, and we truly appreciate your feedback. While you didn’t leave specific comments, we’d love to hear more about what made your stay enjoyable and where we can improve to make your next visit even better. Your input is valuable to us, and we look forward to welcoming you back for an even more satisfying stay. 

Business response:

Thank you for sharing your rating with us. We appreciate your feedback and regret that your experience did not fully meet expectations. Your input is valuable, and we will use it to continue improving our services and facilities. We hope to have the opportunity to welcome you again and provide you with a more enjoyable stay. 

Business response:

Thank you for taking the time to share such detailed feedback about your stay. We are very sorry to hear about the issues you encountered with the room and bathroom, including stained linens, broken bed, flickering lights, and cleanliness concerns. It is also disappointing to learn that our staff did not respond to your request for service. Please accept our sincere apologies for these shortcomings. Your comments have been shared with our housekeeping and maintenance teams for immediate corrective action. We are committed to... read more

Business response:

Thank you for sharing your feedback and for giving us a rating of 8 out of 10. We’re glad to know that overall you had a positive experience. We do acknowledge your comments regarding the lobby and hallways, and we truly appreciate you bringing this to our attention. Please be assured that we are working on improvements to enhance the look and feel of our property so that your future visits are even more comfortable and enjoyable. We look forward to welcoming you back again soon. 

Business response:

Thank you very much for your rating of 8 out of 10 and for sharing your experience with us. We’re glad you chose to stay at the Ramada, and we truly value your feedback. We’re sorry to hear that the parking lot conditions caused inconvenience, especially for our older guests. Safety and comfort are very important to us, and we will be reviewing our ice removal procedures to ensure a smoother experience in the future. We also noted that you didn’t have breakfast during your stay — we hope you’ll try it next time, as we’d love... read more