La Quinta Inn & Suites Fairfield

Business response:

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered during check-in and for the condition of the side entrance. We understand how frustrating long wait times can be, and we’re working on improving staffing during busy periods to better serve our guests. We're glad to hear that our team member was friendly — we’ll be sure to pass along your kind words. At the same time, your feedback about cleanliness and efficiency is being addressed with our staff to ensure a better ex... read more

Business response:

Thank you for your kind review and for rating us 8 out of 10! We're delighted that you enjoyed your experience, and we truly appreciate your feedback. We always strive to improve and provide the best possible service, so if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you again soon! 

Business response:

Thank you for your wonderful review! We are thrilled to hear that you had a great experience and found value in your stay. Providing excellent service and a comfortable environment is always our goal, and your kind words mean a lot to us. We truly appreciate your support and hope to welcome you back again soon for another fantastic stay. If there’s anything we can do to make your next visit even better, please let us know! 

Business response:

Thank you for your review! We're glad to hear that your stay met your expectations. We always strive to provide a great experience for our guests, and we appreciate your feedback.If there's anything we can improve to make your next visit even better, we'd love to hear your thoughts. We hope to welcome you back again soon! 

Business response:

Thank you for your kind words and for taking the time to share your experience! We’re glad to hear that our accommodations met your expectations and that you found them to be in line with what you were looking for. We always strive to provide a comfortable and enjoyable stay for our guests, and it’s wonderful to know that you were satisfied. We truly appreciate your support and hope to welcome you again in the future! 

Business response:

Thank you for sharing your feedback! We appreciate you taking the time to rate your experience. While we always aim to provide a comfortable and enjoyable stay, we understand that there’s always room for improvement. If there’s anything specific we could have done to enhance your visit, we would love to hear your thoughts. Your insights help us continue to refine our services, and we truly value your perspective. We hope to have the opportunity to welcome you again in the future! 

Business response:

Thank you for your kind words! We're delighted to hear that your check-in experience was pleasant and that our team member made a great impression. Providing friendly and welcoming service is something we take pride in, and your feedback means a lot to us.We hope to welcome you back soon for another great stay! 

Business response:

Thank you for your kind review and for rating us 4 out of 5! We're delighted to hear that you had a very good experience. Your feedback means a lot to us, and we hope to make your next visit even better! Looking forward to welcoming you again soon. 

Business response:

Thank you for your feedback. We regret that the atmosphere wasn’t as comfortable as you’d hoped. We strive to maintain a clean and welcoming environment, and we apologize if this wasn’t reflected during your stay.Regarding noise levels, we understand how important a peaceful stay is, and we’ll continue working on ways to improve the experience for all our guests. We appreciate your comments and hope to have another chance to provide a better visit next time.