La Quinta Inn & Suites Fairfield

Business response:

Thank you for sharing your rating with us. We appreciate your feedback and are always striving to improve the guest experience. While we’re glad you found aspects of your stay satisfactory, we’d love to learn more about how we can make your next visit even better. Please don’t hesitate to reach out with any specific suggestions or concerns. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. 

Business response:

Thank you for your 8/10 rating! We’re glad to know you had a positive experience overall. Your feedback means a lot to us, and we’d love to hear more details about what you enjoyed most and where we can improve to make your next stay even better. We look forward to welcoming you back and providing an even more memorable experience in the future. 

Business response:

Thank you so much for your perfect 10/10 rating! We’re thrilled to know you had such a positive experience with us. Your support means a great deal, and we look forward to welcoming you back again soon for another wonderful stay. 

Business response:

Thank you for taking the time to share your feedback. We’re glad to hear the room itself was satisfactory, but we sincerely apologize for the inconvenience caused by the noisy heater and the lack of live local TV channels. Comfort and entertainment are important parts of a guest’s stay, and we regret that these aspects fell short for you. Your comments have been shared with our maintenance team to address the heater issue promptly, and we’ll also review our television service options to better meet guest preferences. We appr... read more

Business response:

Thank you for sharing your feedback along with your rating. We’re sorry to hear that the breakfast options and timing did not meet your expectations, and that the room amenities were incomplete. Your comments are very valuable to us, and we’ll review both our breakfast service and in‑room supplies to ensure improvements are made. We appreciate your input and hope to provide you with a more seamless experience on your next visit. 

Business response:

Thank you so much for your perfect 10/10 rating! We're thrilled to hear you enjoyed our great prices and had such a positive experience. Your feedback means the world to us, and we can’t wait to welcome you back again soon! 

Business response:

Thank you for sharing your rating with us. We appreciate your feedback and are glad to know that aspects of your stay met your expectations. At the same time, we notice your score suggests there may have been areas where we could have done better. We would truly value any additional comments you might share about your experience, as this helps us understand how we can improve and provide a more enjoyable stay in the future. We hope to have the opportunity to welcome you back and deliver an even better experience next time. 

Business response:

Thank you for taking the time to rate your stay with us. We’re glad to see your comment of “Good” and appreciate your score of 6 out of 10. We would love to know more about your experience and if there are any areas where we could improve to make your next stay even better. Your feedback is very valuable to us as we continuously work to enhance our services. We look forward to welcoming you again and providing you with an even more enjoyable stay.