La Quinta Inn & Suites Fairfield

Business response:

Thank you so much for your rating! We’re glad to know you had a positive experience with us. Your feedback helps us continue improving, and we’d love to welcome you back again soon. 

Business response:

Thank you for taking the time to leave us a rating. We’re truly sorry to see that your experience did not meet expectations. Although no specific comments were provided, we would greatly appreciate the opportunity to learn more about what could have made your stay better. Your feedback is very important to us, and it helps us improve the comfort and satisfaction of all our guests. Please feel free to reach out directly so we can better understand your concerns and work toward making your next visit a more positive one. 

Business response:

Thank you for your perfect rating! We’re thrilled to know you had such a wonderful experience with us. Your support means a lot, and we look forward to welcoming you again soon. 

Business response:

Thank you for sharing your rating with us. We appreciate your feedback and are always striving to improve the guest experience. While we’re glad you found aspects of your stay satisfactory, we’d love to learn more about how we can make your next visit even better. Please don’t hesitate to reach out with any specific suggestions or concerns. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. 

Business response:

Thank you for your 8/10 rating! We’re glad to know you had a positive experience overall. Your feedback means a lot to us, and we’d love to hear more details about what you enjoyed most and where we can improve to make your next stay even better. We look forward to welcoming you back and providing an even more memorable experience in the future. 

Business response:

Thank you so much for your perfect 10/10 rating! We’re thrilled to know you had such a positive experience with us. Your support means a great deal, and we look forward to welcoming you back again soon for another wonderful stay. 

Business response:

Thank you for taking the time to share your feedback. We’re glad to hear the room itself was satisfactory, but we sincerely apologize for the inconvenience caused by the noisy heater and the lack of live local TV channels. Comfort and entertainment are important parts of a guest’s stay, and we regret that these aspects fell short for you. Your comments have been shared with our maintenance team to address the heater issue promptly, and we’ll also review our television service options to better meet guest preferences. We appr... read more

Business response:

Thank you for sharing your feedback along with your rating. We’re sorry to hear that the breakfast options and timing did not meet your expectations, and that the room amenities were incomplete. Your comments are very valuable to us, and we’ll review both our breakfast service and in‑room supplies to ensure improvements are made. We appreciate your input and hope to provide you with a more seamless experience on your next visit.