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La Quinta Inn & Suites Fairfield
- Hospitality
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad customer service, no respect for paying customers
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mentioned in your review, especially the experience at check out. We continually try to do our very best for all guests. We will look into each issue that you have noted in an attempt to correct and improve our hotel.
Les corridors sont trop sales, voire répugnants, pas bien entretenus, avec déchets qui traînent et saletés qui pourrait facilement disparaître avec un coup d'aspirateur (c'était toujours pareil trois jours plus tard). Heureusement, dans la chambre c'était mieux. Le déjeuner est une farce. Point positif : les enfants ont aimé la piscine.
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mentioned in your review, especially the experience at check out. We continually try to do our very best for all guests. We will look into each issue that you have noted in an attempt to correct and improve our hotel.
There were some kind of blood stain on the mattress. This hotel needs a major update! Everything is dirty and aged... Its next to a highway and the noise was unbearable... stay away
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mentioned in your review, especially the experience at check out. We continually try to do our very best for all guests. We will look into each issue that you have noted in an attempt to correct and improve our hotel.
This is a flea pit. It’s dirty. The rooms are not cleaned. They just make the beds after each guest leaves. It’s affordable on the Easter weekend… but otherwise this place needs putting out of its misery. Filthy and unloved.
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mentioned in your review, especially the experience at check out. We continually try to do our very best for all guests. We will look into each issue that you have noted in an attempt to correct and improve our hotel.
There was no coffee at 8 AM so good luck with breakfast. Glad I brought my own cereal for my son. I ate nothing this morning. Dried bagel and eat with what?
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mentioned in your review, especially the experience at check out. We continually try to do our very best for all guests. We will look into each issue that you have noted in an attempt to correct and improve our hotel.
Front desk is no help.
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mentioned in your review, especially the experience at check out. We continually try to do our very best for all guests. We will look into each issue that you have noted in an attempt to correct and improve our hotel.
Dirty, smelly, breakfast had moulds, dirty blankets, breakfast items not replinshed HAD A TERRIBLE STAY
Business response:
Thank you for your rating. We're truly sorry to see that your experience did not meet expectations. While there were no specific comments, we’re always striving to improve and would appreciate any details you’d be willing to share. Your feedback is important to us, and we hope to have the opportunity to offer you a much better experience in the future.
I didnt like that the pictures advertise a hot tub. I traveling the extra distance and paid more money because I thought there was a hot tub. Upon arrival, I was told there was no longer a working hot tub. They shouldn't advertise one if they dont indeed have one. We arrived to a low quality hotel. The elevator was broken, I have a disability and stairs are difficult to me. The floors in our room were completely covered in something sticky. I would not stay here again. 😒
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mentioned in your review, especially the experience at check out. We continually try to do our very best for all guests. We will look into each issue that you have noted in an attempt to correct and improve our hotel. Sincerely.
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 3 star rating with 4,498 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open tomorrow at 12:00 p.m.