La Quinta Inn & Suites Houston Bush IAH South

Business response:

Dear Adam, Thank you for taking the time to share your feedback. We’re delighted to hear that you found our location convenient for your overnight stay and that you appreciated the value for money we offer. It’s great to know our shuttle service met your needs as well. We also value your input regarding communication prior to your stay. We strive to ensure all guest inquiries are addressed promptly, and your comments will help us improve in this area. We hope to welcome you back in the future for an even better experience. 

Business response:

Dear Maldonado, Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that you and your wife loved your stay with us. It's fantastic to know that our staff, cleanliness, location, facilities, comfort, and value for money all met your expectations. We're especially glad that you enjoyed the breakfast setup—it's always great to start the day right! Your kind words truly motivate our team to continue delivering excellent service. We hope to welcome you back for another memorable experience in t... read more

Business response:

Dear Christian Steven, We are glad to know your stay matched the advertised accommodations and provided good value for the price. Offering a comfortable experience that aligns with guest expectations remains a priority for our team. We appreciate your feedback and look forward to the opportunity to welcome you back for another enjoyable stay. Sincerely, Hotel Manager 

Business response:

Dear Elizabeth, Your kind comments about the clean room, helpful staff, breakfast, convenient location, and airport shuttle are wonderful to hear. We are glad these features helped make your stay enjoyable. Your feedback regarding the pool availability has been noted and shared with the appropriate teams. We look forward to welcoming you back for another comfortable visit. Sincerely, Hotel Manager 

Business response:

Hello Frances, Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Houston Bush IAH South. We are thrilled to hear that you found our staff to be nice and friendly, and that you enjoyed the cleanliness, location, comfort, and value of your stay—all rated 10s! We apologize for the inconvenience you experienced with the TV and appreciate your feedback regarding the outside patio area. Your insights are invaluable as we continually strive to improve our facilities for our guests. We hope ... read more