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La Quinta Inn & Suites Houston Bush IAH South
- Hotels
- Houston, TX
About this business
Location details
15510 John F Kennedy Blvd, Houston, TX, 77032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
good, but could have been better the pool was not available, and closed for maintenance, that was one of the main reasons i slected this location, i was dissappointed, and also there was no hot water available all weekend to shower. i liked the cleanliness , and friendly staff
Business response:
Dear Keith, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you appreciated our cleanliness and the friendliness of our staff. However, we sincerely apologize for the inconvenience you experienced with the pool being closed for maintenance and the lack of hot water during your stay. We understand how disappointing this must have been, especially since the pool was a key factor in your choice of our hotel. Your comments regarding our facilities will be taken into consideration as we st... read more
Excelente Muy cerca del aeropuerto, El personal súper Amable, trasporte incluido, será siempre nuestra opción
Business response:
Hello Eugenia, Thank you so much for your fantastic 10-star review! We are thrilled to hear that you had an excellent experience during your stay. It's wonderful to know that our location near the airport, along with our friendly staff and included transportation, made your visit enjoyable. Your kind words about our cleanliness, comfort, facilities, and overall value mean a lot to us. We strive to provide a welcoming environment, and it’s rewarding to see that reflected in your feedback. We look forward to welcoming you back... read more
It was what we needed on short notice. It is older, could have been cleaner in the common areas. Our flight was canceled, we needed a place to stay overnight for a short period of time. The staff were great. Room was basic, but clean.
Business response:
Dear Susan, Thank you for taking the time to share your experience with us. We're glad to hear that our location was convenient for your unexpected overnight stay and that our staff made a positive impression. We appreciate your feedback regarding the cleanliness in the common areas, as we are always striving to improve our facilities. Your insights help us identify areas where we can enhance our guests' experiences. We hope that your next trip is smoother and that you consider staying with us again in the future.
Comfortable but in decline again The management and staff don’t care about this property - I don’t know how La Quinta continue to let it run in this state. It had a cheap do up a few years ago that looks ok, but has had zero maintenance. The pool has been closed by the city as a health hazard since July (check the sign on the pool gate), and is currently mostly empty and green, so don’t count on that being available. The ladies toilet off the lobby has two leaking toilets, so the floor is constantly wet. Just examples. We la... read more
Business response:
Dear Natalie, Thank you for taking the time to share your feedback. We appreciate your kind words about our comfortable bed and the timely airport shuttle service. However, we sincerely apologize for the issues you encountered during your stay, including the maintenance concerns and the pool situation. Your observations regarding cleanliness and facilities are valuable to us, and we will certainly address them with our team to ensure improvements are made. We strive to provide a welcoming and comfortable experience for all o... read more
Good location but it needs some attention needs to be paid to maintenance. I’ve stayed here several times and this time it feels like it’s beginning to be run down. There were clearly plumbing issues when we arrived the hot water in the shower didn’t work but that was sorted by morning and the drain in the bathroom sink didn’t work. The sheets were definitely due to be replaced. Staff was efficient but not particularly welcoming. The breakfast was good and the location was excellent. Having a shuttle service to the airport w... read more
Business response:
Dear Lori, Thank you for taking the time to share your feedback. We appreciate your insights regarding the maintenance issues you experienced during your stay, including the plumbing concerns and the condition of the sheets. Your comments are invaluable as we continually strive to enhance our facilities and ensure a comfortable experience for our guests. We're glad to hear that you enjoyed the breakfast and found our location convenient, along with the shuttle service to the airport. Your feedback about the staff will also b... read more
Pleasant
Exceptional
Convenient comfortable and spacious with breakfast included Could do with a few updates/deep clean Rooms are quite dark and not much light. No couch or lounge chairs our room got missed being serviced but we got fresh towels when we asked for them The pool was out of service A bit of aircraft noise but air plugs sorted that issue Handy to George Bush. Good sized rooms. Comfy beds. Breakfast included Great onsite parking. Handy to a lot of food outlets
Business response:
Dear Diane, Thank you for sharing your detailed feedback about your recent stay with us. We are thrilled to hear that you found our staff exceptional and enjoyed our convenient location near George Bush Intercontinental Airport. It's great to know that you appreciated the spacious rooms and comfortable beds, as well as the included breakfast and onsite parking. We sincerely apologize for the missed room service and any inconvenience caused by the pool being out of service during your stay. Your comments regarding the need fo... read more
Exceptional
Frequently asked questions about La Quinta Inn & Suites Houston Bush IAH South
How is La Quinta Inn & Suites Houston Bush IAH South rated?
La Quinta Inn & Suites Houston Bush IAH South has a 3.7 star rating with 13,409 reviews.
When is La Quinta Inn & Suites Houston Bush IAH South open?
La Quinta Inn & Suites Houston Bush IAH South is closed now. It will open tomorrow at 12:00 p.m.