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Lady Luck Casino Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
340 Main Street, Black Hawk, CO, 80422, United States
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Very Good Food good our room 1120 had a humming noise off and on all 4 days we were there and the free play next day get a free play on the kiosk didn't work we spent alot of money there to get the 150 points you need and got ripped off.
Business response:
Belinda, thank you for taking the time to share your feedback with us! We are truly sorry to hear about the humming noise in room 1120 that disrupted your stay over all four days — that is certainly not the experience we want our guests to have. We also apologize for the frustration with the free play kiosk not working as expected, especially after putting in the effort to earn those points. We completely understand how disappointing that must have been. We would love the opportunity to look into both of these issues for you... read more
Spectacular Nothing The property is always up to standards
Business response:
Thank you! Glad the property continues to meet your standards — that means a lot to us.
Exceptional
Wonderful
Exceptional How fast it was to check in with no problems.
Business response:
Thrilled our quick check-in made your visit smooth! We appreciate you!
Very Good Toilets sit much too low Comfy bed
Business response:
Thanks Alexander! Sorry about the toilet height. Thrilled you enjoyed the comfy bed!
Exceptional All was good Staff was exceptional, room comfortable
Business response:
We are overjoyed to hear our staff and comfortable room made your stay exceptional, Alfonso!
Exceptional
Would definitely book again if i was in that part of the country nothing, all was terrific the casino. the hotel. the ease of getting to the room the ease of checking out the late check out
Business response:
We are ecstatic to hear you enjoyed the casino, hotel, and seamless check-out experience, Ismael! We'd love to welcome you back.
Frequently asked questions about Lady Luck Casino Black Hawk
How is Lady Luck Casino Black Hawk rated?
Lady Luck Casino Black Hawk has a 3.8 star rating with 9,368 reviews.
When is Lady Luck Casino Black Hawk open?
Lady Luck Casino Black Hawk is open now. It is open 24/7.