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LBS Financial Credit Union
- Credit Unions
- Lakewood, CA
About this business
For over 85 years, LBS Financial has been committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access.
Location details
4916 Bellflower Blvd, Lakewood, CA, 90713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Everyone who works here is friendly, knowledgeable and helpful. The support and attention to detail is outstanding, and they patiently explain the process without making you feel clueless. You get an "old school" level of service, with a smile too :) I 100% recommend LBSFCU!
Business response:
Thank you so much Sid for your 5-Star review and recommendation!
I have been trying for quite some time to get signers changed on our schools accounts. Fatimah helped me and it finally got done. I really appreciate her. I have always loved her branch and go there for all my banking!
Business response:
Thank you for your kind words, Valerie! We'll be sure to let Fatimah know.
My interactions with LBSFCU and their staff have been amazing. I recently came in to get a loan on a used truck and they were able to get me pre approved within a day. Dana was able to provide me all the information I needed as a first time buyer, and helped me best she could in pointing me in the right direction and getting my loan situated.
Business response:
We're glad you were able to get everything situated with your loan, Kyle. We'll be sure to let Dana and the rest of our Lakewood team know of your kind words.
Daylene (pretty name) was so professional today giving me my cashiers check. This location has awesome employees. The parking is tight but plenty of spaces available. They have a Coin Star located inside. Security guard is always welcoming. And two ATM's outside only on the Bellflower side. If you're on the hunt for a Credit Union, this is pretty good with tons of useful services. I have never been put on hold when I have called their branch for customer service. Always professional! I took off a star for no drive-thru ATM... read more
Business response:
Maryann, thank you for sharing your experience with us so we can continue to improve our services. We appreciate your Membership, and will be sharing your feedback with Daylene and our Lakewood branch team.
So far so good! I've been speaking with Donna Gusman from this branch and she is an absolute delight! Such great help, quick responses, and made sure i got what I needed ASAP! Looking forward to speaking with her more often in regards to future loans
Business response:
Thank you for the great review, Abigail. We'll be sure to let Donna and our Lakewood branch team know.
Good place to bank at very clean very courteous I recommend this bank to anyone that wants to join the credit union bank
Business response:
Richard, thank you for the wonderful 5-star review! We appreciate your Membership and feedback.
Nora was exceptionally helpful. I wouldn't mind having her help me again . She has just bubbly outgoing spirit and was so punctual and timely on what she knew she had to do . Thank you Nora , Best regards
Business response:
Nel, thank you so much for the wonderful 5-star rating and review. We appreciate your Membership and are happy to hear how Nora served you well with your financial needs. We will share your review with her!
I really like the credit union. I use their free calendar/ planner for work. I just got my 2021- 2022 edition. I like using the outdoor walk up windows. They haven't been open since the beginning of covid. Which I'd odd considering it's safer outdoors. I have never had any banking issues here. The security is always very friendly.
Business response:
Thank you so much for the 4-star rating and review, Charlyann. We also appreciate your feedback in regards to the walk up windows. Due to staffing issues, we have had to make some temporary adjustments to the walk-up window hours. We apologize for this inconvenience. It is our pleasure to serve you and we look forward to seeing you again soon!
Only three stars for reason the Latin lady with glasses that sits in the last (3rd) desk her name maybe Carmen is very rude and non professional and needs to be taught customer service lessons. Be kind to customers ... But on the other hand another visit with Nicholas was a great experience cordial and great customer service
Business response:
R.D, we want to sincerely apologize for your experience as it is our number one goal to provide our Members with excellent service. If you are willing to share more about your recent experience, please reach out to our Lakewood Assistant Branch Manager, Fatimah Blaylock, at 800.527.3328 ext.4206. We will also be sharing your feedback with Nicholas and our Management Team! We appreciate your feedback and hope to hear back.
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 4.9 star rating with 148 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is closed now. It will open on Monday at 9:30 a.m.