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LBS Financial Credit Union

4.4

About this business

For over 90 years, LBS Financial has been committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access. 

Location details

4916 Bellflower Blvd, Lakewood, CA, 90713, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.4196 reviews
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Elizabeth V.'s profile image
Elizabeth V. 
rating
14 years ago

I also have never seen anyone enter into this credit union. And have briefly vampire-melted at the glare from the ATM. I know this location because I bank with another credit union that "allows" me to use the ATM at this branch. Ya, they "allow" me. Now what has always stuck in my craw is that LBS has a walk-up window(s) open till 7pm (most days) and a seriously alert security guard. Why my credit unions don't have such amenities. How do these folk get extras and goodies? So I got my little self up one Saturday morning an... read more

Bety P.'s profile image
Bety P. 
rating
2 years ago

If I could give less than 1 star I would. What a joke , horrible customer service, as a Long Beach city employee I attempted to apply for a car loan and I was treating like trash just because I was asking questions and trying to develop a new business relationship. However now I will tell all my friends family to not go to this bank I was trying to become a new member and this is how they treat their members? On the other hand Southland Credit union treated me extremely well and definitely met my expectations and I got exa... read more

Josh Harvey S.'s profile image
Josh Harvey S. 
rating
3 years ago

I opened a secured loan last January 26,2022.The representative that helped me was good until I found out about the insurance that she didn't mentioned it to me and didn't bother to ask me and explained it well to me. That I'll get charged $13.95 every month on top of the payments that I'll me making. I love the credit Union but she's giving me reasons why not to!!! I'm very disappointed. You can reach me through my phone 562-741-7307. 

Moriah F.'s profile image
Moriah F. 
rating
4 years ago

This review reflects nothing on the employees or tellers, or anyone who works here. Even the security guard is always pleasant when I'm here. This is merely for whoever owns this establishment--- PLEASE invest in better ATM machines. The machine has glitched and eaten my debit card twice already. This most recent time it even took a partial amount of my cash deposit but did NOT deposit it into my account, I have no idea where the money went as they weren't able to retrieve it from the machine. I had to file a claim and now... read more

Alfonso B.'s profile image
Alfonso B. 
rating
4 years ago

This is the mask the Lakewood office had a problem with yet the LBC offices allowed me in the building with 

Cyerra S.'s profile image
Cyerra S. 
rating
5 years ago

Disappointed to find that you guys are still open & putting peoples health at jeopardy. Banking is essential yes, but I believe that ATM/Phone service would suffice considering the risk that you are putting upon your employees and customers. Do better, I would hate to have to bank elsewhere over something that could have been prevented. 

Lamont O.'s profile image
Lamont O. 
rating
5 years ago

I am a regular customer here at your bank and you guys have exceptional service but I was just wondering why is this business still open at this time. This is a serious matter we are dealing with in the world right now and the employees here still have to offer customer service. Something needs to be done about this. I would hope you guys are limiting the traffic in and out of this bank or doing something to keep your employees safe from customers who still need to use your bank. 

Paula R.'s profile image
Paula R. 
rating
6 years ago

I recently walked in today 5/30/2019 to them to deposit cash to my checking acct and surprisingly found out that Jazz who works the outside window was still employed. I reported her to the assistant managers a few months ago that she miscounted my money intentionally, instead of it being $2000 it was $2100. I made a u-turn knowing that I made that mistake and corrected that mistake. She picked up my BofA envelope off the floor and made it look that it was a mistake that she had that extra $100 in there. Today I went back to... read more

Summer M.'s profile image
Summer M. 
rating
6 years ago

This is a really horrible location. I purposely go out of my way to go to the other lbsfcu locations. The service here is the worse I've experienced at any bank. The bank tellers are extremely rude and unknowledgeable. Marnie from the main office is rude as well. She is not only rude, but incompetent. I'm looking forward to closing my account with them. And based on your previous poor reviews, I can see I'm not alone. 

Frequently asked questions about LBS Financial Credit Union

How is LBS Financial Credit Union rated?

LBS Financial Credit Union has a 4.4 star rating with 196 reviews. 

When is LBS Financial Credit Union open?

LBS Financial Credit Union is closed now. It will open at 9:30 a.m.