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LBS Financial Credit Union
- Credit Unions
- Lakewood, CA
About this business
Location details
4916 Bellflower Blvd, Lakewood, CA, 90713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
This location is the worse when trying to access their ATMs on the weekend. This time one of the machines had the card access blocked and the other machine held on to another customer's card for a long time after it said cash is not available. These machine often run out of money or get too full that you can no longer make a deposit. I've called before to see why this always happens and they never gave me a reason, but suggested I try another ATM when this happens.
Business response:
Hello, Lynnette. We apologize about the ATM situation at our Lakewood office. We did receive a notification on Sunday night that one of our ATMs was malfunctioning and was automatically shut down. Unfortunately, the second machine was experiencing card reading issues at the same time which is rare. Both machines were fixed and returned to normal operation Monday morning. Unfortunately, this did not help you when you needed to access your funds and we sincerely apologize for that inconvenience. Thank you, Lynnette, for sharin... read more
This particular location has terrible customer service. I've been a member for about 5 years and the staff that I've dealt with has really bad attitudes. They've screwed up on numerous transactions. I've had to go out of my way to a different location and I had much better service at the cerritos branch. The branch at 4916 Bellflower Blvd, Lakewood, CA 90713 needs to be trained to have better customer service.
Business response:
We are very sorry for your experience at our Lakewood branch.This is so disappointing and I've shared your review internally with the Lakewood team and management. Providing excellent service to our Members is a focus at this Credit Union and your experience at our Lakewood branch clearly show we've missed the mark. Thank you again for reaching out to us.
i had been with this cu for over 20yrs & the svc was good. I dont know if it was because of the bank mgr who does not know how important customer svc is but it was in the bank...this was in cerritos & bellflower no smiles & a dry hello..dont need it. GONE!!!!
I, like many others use the ATM at this location and nothing else. I have never seen anyone actually walk into this Credit Union. It's conveniently located at an almost corner and not too busy. If you hit the ATM at the wrong time you will not be able to see the screen....at all. The glare from the sun and the KFC grease steaming above the restaurant across the street seems to create a glare that is blinding and disabling to these ATM screens. Good Luck.
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 4.4 star rating with 234 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is open now. It will close at 2:00 p.m.