Leaf Home Water Solutions

3.5

Water Purification Services
Bedford, OH

About this business

Home Services Water Purification Services

Location details

26000 Richmond Road, Bedford, OH, 44146, United States

Get directions

Weekday	Schedule	Status
Mon	08:00 a.m. to 9:00 p.m.
Tue	08:00 a.m. to 9:00 p.m.
Wed	08:00 a.m. to 9:00 p.m.
Thu	08:00 a.m. to 9:00 p.m.
Fri	08:00 a.m. to 5:00 p.m.
Sat	08:00 a.m. to 6:00 p.m.
Sun	Closed

3.5486 reviews

Select a rating

dennis a

2 years ago

nope not happy with this company sorry i went with them they tell you things so you might buy there products get everything in writeing from them

Business response:

We hope to learn more about your experience. Please do not hesitate to call ************, so we can work together to find a solution.

Thomas M

2 years ago

Being harassed non stop by numerous calls from them daily for weeks; every time I block the number they call from different number. Never use this company its a massive scam and now I am stuck with them calling 3-5 times daily

Business response:

Hello - To adjust your communication preferences, please email us at ****************** with your name and phone number, along with Please Add to DNC List in the subject line so that we may help you directly.

Jonathan P

2 years ago

I accidentally clicked on an ad online and now this company will not stop calling me every day. I have already asked for them to stop calling me. This is harassment

Business response:

steve b

2 years ago

There were red flags from the beginning which should have warned me about this company. When we had the rep come out and give us a quote, he made it seem like he wasn't going to leave my house until we agreed with the service. This is a $8,000 system so I wanted time to go over our finances but he wasn't going to leave without us signing. In hindsight I should never agreed to this service. I had my services installed on Tuesday which went well. I called Wednesday to the service department to report that there is an issue. My... read more

Business response:

We certainly understand your frustration and would like to help. We have relayed your customer information to our support team, and someone will be with you within 48 business hours. If you'd like to speak to a member of our team, please give them a call at ************, or email us at **********************************.

FREDERICK M

2 years ago

There is NO CUSTOMER SERVICE.. I would not recommend this company , I purchased this system and it is exactly like "purchasing a timeshare" price comes down must sign today..Salesman left our home after 6pm on a Friday night, the installer was her at 2 pm Saturday he finished by flashlight, the system was not working and all calls to him were not returned, NO one called us, on Tuesday morning we made a decision we did not want this hassle and all these problems, we are in our 80's. NOW all calls and emails go unanswered, we ... read more

Business response:

Brad D

2 years ago

A representative came and tested our water and stated we had high Nitrates/Nitrites at 11 PPM to tried to sell us a system. Our water was tested about a year before with no problems and I had it re-tested and the Nitrates/Nitrites are low at .03 PPM. It was a scam to make a sale.

Business response:

We always strive to deliver an experience that exceeds your expectations. Thank you for letting us know about this. Your feedback helps us do better.

Glory L

2 years ago

Very nice at first but I have only had the system for 9 days and I have been given the run around about getting the system fixed. I was told there is a warranty and when reading the paperwork there is not, I have to pay for them to come fix their equipment. I was told they would send someone to come fix my system because is was installed wrong and is mixing clean water with dirty water and that we had a bacteria in the water. The second guy came out and after he left we had absolutely no water so I had to call him to get wal... read more

Business response:

Thank you for your feedback, *****. We request that you contact us at ********************************** or ************, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Karen C

2 years ago

I was told my only annual expense would be for the replacement of the filters for the reverse osmosis system which would be approx $100. When I called to schedule the annual filter replacement I was told cost would be $198. I contacted the Account Manager to discuss this & he said he would check on that & call me back. I have text & called him several times and he continues to ignore me. He should follow thru as he said. Also called about salt caked up in bin & a service rep came by & ran water in this bin. This water has no... read more

Business response:

We understand that your concern requires immediate attention, and we want to assure you that your customer information has been shared with our support team. They will be working diligently to address your issue and will reach out to you soon. If you'd like to speak to a member of our team, please contact us at ********************************** or ************

Eric M

2 years ago

Look out they will rip you off First quote I got was for $12241 good for a year if I make a Decision on the spot? the price is $7984 3 day of negotiating ?I got them down to $4825 and beware of their scare tactics I wouldnt let that system in my house if they gave it to me they are in business to rip people off at least 3 times I was told the company is worth 3 billion who cares and their $25000 water testing machine came up with just about the same results as the $25 one you get at the hardware store. They have been in busi... read more

Business response:

Thank you for sharing your feedback. Your experience is an uncommon instance, and well do better in the future. To assist you personally on this matter, please call ************.??