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Leaf Home Water Solutions
- Water Purification Services
- Bedford, OH
About this business
Location details
26000 Richmond Road, Bedford, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 9:00 p.m. | |
| Tue | 08:00 a.m. to 9:00 p.m. | |
| Wed | 08:00 a.m. to 9:00 p.m. | |
| Thu | 08:00 a.m. to 9:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
i really believe this company lies about there product and putting they wrong system in your house and they wont correct the problem either. they wont come get there product or return calls or refund the money that was paid to the credit people
Business response:
We certainly understand your frustration and would like to help. We have relayed your customer information to our support team, and someone will be with you within 48 business hours. If you'd like to speak to a member of our team, please give them a call at ************, or email us at **********************************.
The sales representative lead me to believe that I am signing up for a 0% APR loan, but ended by with a 19.5% APR loan. Beware of this fraudster.
Business response:
Thank you for sharing your feedback with us, >NAME<. We will bring your concerns to the attention of our upper management. Your input is valuable to us, and we are committed to continually improving our services. Thanks again this.
Joke! I had them install a water softening system in January. I was told by the installer, and his boss that the system wouldnt work. They told me to have it escalated, which I did and they would return my money and take the nonworking system out. I received an email advising they were closing the matter!! I have done nothing wrong and am out ** and a junk system *****************************
Business response:
We certainly understand your frustration and would like to help. We have relayed this to our service department and someone will be reaching out in 48 hours. If you'd like to speak to a member of our team, please give them a call at ************, or email us at **********************************
I have spent about $**** for my water softening & ** and was told by the sales *************** that the annual maintenance fee is $** which includes the ** light that need to be replaced every year. I called as its time for my annual service and was told $***. Also I have asked to sell the ** bulb so I can fix it on my own, they denied to sell and I can't find online for purchasing ** bulb. I would stay away from this brand for water softening system.
Business response:
Thank you for providing your feedback; it helps us understand areas that *** need improvement. We value your business and will use this feedback to ensure a better experience for our customers in the future.
Was misled on price and service also my husband was not home ,Ingave them my husbands drivers license and they put the loan in my husbands name and my name was on contract:( said some one would call me today and have not heard a word, very unethical
Business response:
We certainly understand your frustration and would like to help. We have relayed your customer information to our support team, and someone will be with you within 48 business hours. If you'd like to speak to a member of our team, please give them a call at ************, or email us at **********************************.
HORRIBLE customer service. My newly installed ********************** softener malfunctioned 5 months after it was installed and I called customer service a several times before I got a call back. Technician made an appointment with 4 hour window but never showed up or called to reschedule. I called back their office and was told a service manager in the area will call and look into the problem. Never got a call either and it's been more than a month since I've been calling for service. Don't spend your thousands on a unprofe... read more
Business response:
We certainly understand your frustration and would like to help. We have relayed your customer information to our support team, and someone will be with you within 48 business hours. If you'd like to speak to a member of our team, please give them a call at 888-320-5497, or email us at support@leafhomewatersolutions.com.
As I sit and read all the reviews of frustration over receiving a call back after reporting an issue I would completely agree. We had a softener and under the sink filtration system put in that the drinking water still tastes like well water after a year and just had our yearly maintenance done where the under sink filters are new and the water still taste like well water. Called service and was told would get a call by the end of the day, never did of course as this is the 4th time we have called for service and never been ... read more
Business response:
We certainly understand your frustration and would like to help. We have relayed your customer information to our support team, and someone will be with you within 48 business hours. If you'd like to speak to a member of our team, please give them a call at 888-320-5497, or email us at support@leafhomewatersolutions.com.
I am writing to bring to your attention an issue regarding a recently purchased water system that does not meet our expectations. Additionally, I have been experiencing difficulty in finding a contact number or email to reach the management team.The water system we purchased was expected to fix the smell and odor, but upon implementation, we have found that it fix the issue for a few months only. This has caused inconvenience and inefficiency in our daily life.Furthermore, I have tried to locate a contact number or email for... read more
Business response:
Thank you for your feedback. We request that you contact us at ********************************** or ************, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.
I filled out my info online and within a minute, a Leaf Water Systems representative was on the phone and had set up a sales meeting for me.The salesperson was very thorough and spent two hours explaining the system to me. He took a digital reading of my water and told me that the nitrates were through the roof. This was quite worrisome to me since my well is 150' deep, but I live in farmland. Then, it came time to reveal the cost of the system that would best serve my one-person home: $5700, including a carbon filter and a ... read more
Business response:
Thank you for taking the time to provide us with this valuable record of your situation. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. Please contact us at ********************************** if you would like to share any additional details we can take into consideration.
Frequently asked questions about Leaf Home Water Solutions
How is Leaf Home Water Solutions rated?
Leaf Home Water Solutions has a 3.5 star rating with 486 reviews.
When is Leaf Home Water Solutions open?
Leaf Home Water Solutions is closed now. It will open tomorrow at 8:00 a.m.