Leaf Home Water Solutions

Ron M 

on BBB

a year ago

Unfortunately, having their water filtration system in my house has turned out to be a big mistake. Installation went well. After about 3 days the water smell came back and continued to increase. I called the local representative and discussed issues trued a few things and it tldid not work. This is where things went bad. They reforms to give my money back and come and get their system. The local representative basically gave me a number and hung up. Didn't ask if I had a pen or was ready. I HAD to call back and get the numb... read more

Ramon C 

on BBB

a year ago

The worst system ever . I paid over $5,000 for the resin and the brine tank to be installed to remove hardness and the rotten egg smell from the water but since I bought the system hasnt been working like is supposed too and I have contacted them several times without success for a call back 

Kunchacko J 

on BBB

2 years ago

Horrible experience! total disappointment. I paid 6000$ to have salt water in my faucets now!They installed a IRT system July 17th promising me clean water. After the filter was installed the water from the faucets were horrible than the water from the well. I informed them my concerns and I was told I need to wait 3 weeks for the filter to be fully functional, I waited but it got worse and I started to get water smelling like rotten eggs from my faucet. I scheduled a service call on Aug 4th to get it fixed but the tech does... read more

Ishmael M 

on BBB

2 years ago

Leaf Home Water Solutions installed a water filtration and softener system in our house, after they tested the water, for almost $9,000. The water now smells like rotten eggs. We have made numerous complaints about the smell of the water. They have been unable to fix it. They have refused to remove the system and refund the money to the **************************** They claim they are going to mess up our credit if we do not pay. I cannot even take a bath in my house. The water dries out my skin. These people are scammers an... read more

Chris M 

on BBB

2 years ago

I have the water system added three years ago. Nothing but problems. This last time, the circuit is beeping. I called 5 days ago, and they said a man would call me to set up service. Nothing! Now five days later and two more phone calls, still nothing. Bad service! They sold it to me saying that they will contact me 30 days prior to a year for service. I still havent heard from them. Every year a problem, this year is really bad! 

Rachel T 

on BBB

2 years ago

For an entire week they have been calling multiple times a day, leaving voicemails and from 6 different phone numbers. It doesnt matter how many times I block them because they just call from a different number. I feel like Im being harassed. 

brandi A 

on BBB

2 years ago

Purchase a 3 tank system on 7/30. The contractor (****) came out on 8/1 and installed the system. When my husband got home he realized that the contractor did not installed correctly. We call the 888 number and ***** called us back and did argue stating that it was done correctly. My husband submitted photos to **** and he than corrected himself and said he would be back on 8/2 to correct the problem. **** returned at 8am on 8/2 and corrected the problem. But now we have NO HOT WATER THROUGHOUT THE HOUSE. My husband went to ... read more

Joyce D 

on BBB

2 years ago

I'm totally disgusted with this company. It started the day the sales person came out. Was told by the sale person that someone would call us on July 3rd to confirm if we still wanted the system and to set up a time for install. July 3rd came and no one called. On July 5th the installer calls to inform us that he was running late and would not be here until 2 or 3. I informed him that I had no idea he was even coming and we had plans and he couldn't come out. I told him the best I could do was Monday July 8th. He said he wou... read more

Raymond B 

on BBB

2 years ago

We purchased a Leaf Home water Solution filtration system on April 28, 2024. Our system doesnt seem to be functioning as expected and getting a service technician has not been successful to date. We had an appointment for first appointment this morning 07/15/24 and we had no confirmation and no show as well after taking off from work to meet technician. Their customer service wait times are long and manager (*****) told me two weeks ago that our address is 1hr and 45 minutes away and they cant just send a technician just lik... read more