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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
Disappointed in the menu. Was expecting more since a well know chef. I have been to a lot of “authentic” Italian restaurants, and frankly, other locally owned restaurants with a varied menu, and their Italian entrees were much better. Maybe my anticipation was too high to begin with. Probably won’t go back. However, it was very busy. So good luck!
Business response:
Thank you for sharing your feedback with us. We're sorry to hear that our menu didn't meet your expectations. We strive to offer an exceptional dining experience, and we regret that we fell short in your eyes. We appreciate your honesty and will certainly take your comments into consideration as we continue to refine and improve our offerings. We understand that tastes vary, and we're grateful for the opportunity to learn and grow. We hope to welcome you back at Luna. Regards, The Team at Luna by Giada Scottsdale
We came on March 12, and we were so disappointed with our experience I am just now bringing myself to leave a review. For background, we have been to Giadas in Vegas 4x and it is one of our most favorite restaurants!! Everything is fantastic from the service to the views and of course the food. We were so excited for Lunas to open in Scottsdale. What a complete disappointment. We reserved a table outside, assuming the inside would be packed, but we were surprised when we got there that more than half the inside tables were e... read more
Business response:
Thank you for taking the time to share your feedback with us. We deeply apologize for the disappointing experience you had at Luna. It's disheartening to hear that we fell short of your expectations. Your concerns regarding the temperature and quality of the dishes have been duly noted, and we will be addressing them with our team to ensure such issues are rectified promptly. We appreciate your detailed feedback as it helps us identify areas for improvement and strive for a better dining experience for all our guests. We hop... read more
Went to Mother’s Day brunch and the hotel and restaurant itself was beautiful. Buffet style for Mother’s Day was a bit overpriced for what we got. I would definitely like to try just the regular menu next time. I was pretty bummed spending $150 per person for buffet that was just “ok” when I could have got better food somewhere near by for less. Maybe next time have a regular menu for special occasions or have an option.
Business response:
Thank you so much for your review. We are happy to see that we exceeded your overall expectations and look forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
This was a very underwhelming experience for the price. Very disappointed
Business response:
Thank you for your review. We send our apologies for not exceeding your expectations and will use your feedback as a tool on how we can improve. We hope you'll consider giving us a second chance to prove that we can be better. Regards, The Team at Luna by Giada Scottsdale
I was so excited to dine at Giada’s new restaurant, having been a long time fan, watching her on Food Network, buying her cookbooks, and enjoying so many of her favorite recipes with family. I wanted to love the restaurant even after reading some of the reviews, I was still optimistic. Let’s start with the ambiance. I felt like I was dining in a large cafeteria. The noise level was so bad I couldn’t have a conversation with my date seated across from me. Over crowded dining hall. Starters- Bacon Wrapped Dates. The bacon was ... read more
The evening started off nice. It was slow because it was early. We were seated early and our waiter came right over. He was very prompt and super friendly. His name was Tucker. However, everything just kind of went downhill from there. The margarita pizza was Unseasoned mostly tasteless. My fish when it arrived 30 minutes after the appetizers were cleared was very overcooked and on the hot plate, which is never a good sign. The pasta noodle with the spaghetti sauce was not special at all and very bland. They didn’t clear our... read more
Business response:
Thank you for sharing your feedback about your recent visit. We're pleased to hear that Tucker provided prompt and friendly service, however we're deeply sorry to learn that the rest of your experience fell short of expectations. We sincerely apologize for the disappointments with the timing and quality of the food you received. Rest assured, we will address these issues internally to ensure improvements are made, especially regarding food quality and service timing. We hope you might reconsider in the future, as we are comm... read more
The decor of the restaurant is amazing - just beautiful. Martini came full of ice, had to ask three times for lemons. Brazino was delicious but the pizza was burnt and the lemon pasta was okay not outstanding. Many other places to go where pasta isn’t $30 a plate.
Business response:
Thank you for sharing your feedback with us. We're glad to hear that you appreciated the ambiance of our restaurant. We apologize for the inconvenience you experienced with your martini and the delay in receiving lemons. Your comments regarding the quality of our pizza and lemon pasta are duly noted, and we will address these concerns with our kitchen team to ensure consistency in our offerings. We strive to provide exceptional dining experiences for all our guests, and we regret that we fell short of your expectations in so... read more
Well was my second time there had reservations we had to wait 35 minutes plus for our table never They apologized or anything a drink could have made it Not so bad had guests from out of town the food was not the same as the time before Will be a while before I go back.
Business response:
I'm sorry to hear about your disappointing experience at the restaurant. It's understandable that having to wait for your table without receiving an apology or acknowledgment can be frustrating, especially when you have guests from out of town. Consistency in food quality is also crucial for maintaining customer satisfaction. Your feedback is valuable for the restaurant's improvement. We appreciate constructive criticism as it helps us to identify areas for enhancement and ensures better experiences for future guests.
Wish you would soften surfaces to filter out the noise
Business response:
Thank you for your feedback and review. We'll definitely take your suggestion into consideration to enhance your dining experience and hope to welcome you back soon! Regards, The Team at Luna by Giada Scottsdale
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,351 reviews.
When is Luna By Giada open?
Luna By Giada is open now. It will close at 10:00 p.m.