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Madison Reed Hair Color Bar Fremont
- Hair Salons
- Fremont, CA
About this business
Location details
43820 Pacific Commons Blvd, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I will 100%recommend it to everyone ,it's not the root touch ups but it's an experience . My hair was done by the most sweetest person there DAE she is awesome ,great personality,very passionate with what she is doing,funny great sense of rumor respectful with ur opinion about what u want to do and a great professional decision when it comes to deciding about the right choice of color. I m going back again ,she walked me back home with a smile on my face THANK YOU MADISSION REED
Business response:
Thank you for the kind words, Vibha! We always love to hear that our clients love their hair color and experience. We look forward to seeing you again soon for another 5-star experience!
@madisonreedllb A large poster fell on me during my visit to your salon onand after emailing your support & even your CEO, I've had zero response. This is a serious safety issue. I've filed a BBB complaint and posted reviews. I expect an apology and resolution. #MadisonReed #SalonSafety #BBBComplaint #CustomerServiceFail
ion the app and when I called before I booked they coated me member price for roots and accent balayage price is $88.00 and when I was checking out it was saying 153.00 and I called and no one answered and automatically charged me $153.00 and a tip on top of it . When my grey were not covered and I got blotchy orange . it was not even on only on side. also Posted pics what a waste of time and mobey
Business response:
Hi Kay , we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
I had a terrible experience with management. I arrived for my appointment at 4:30, but the location was short-staffed--there were six clients, including myself, waiting for hair services, and only two employees available. I ended up leaving at 7:30, which is unacceptable for just a root touch-up and blowout. I almost left without getting my blowout done because I felt awful about keeping the employees there longer than necessary. As a result of this experience, I am canceling my membership. The way the employees are treated ... read more
Business response:
Hi Joanna, thank you for taking the time to send us this feedback. We would like to apologize for your recent experience and we want to make this right. We’re unable to locate your account so please reach out to us directly at colorcrew@Madison-Reed.com so we can take care of you.
So, today I had an appointment at the Fremont Madison Reed. Mgr. Stephanie and I could not agree on how to proceed with what I (the client) wanted done to MY HAIR. I explained I was not upset with cost. I was fine with pricing. But here's what I did not appreciate. As the client in the chair at a salon, I have minimum expectations. But above all is that the professional doing my hair, listens to what I WANT, then assist me in achieving that beauty goal. It is, THE JOB. However, I wasn't greeted upon entering. It was f... read more
Business response:
Hi Kim, we're saddened to hear this about your recent experience at the Hair Color Bar and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out for assistance.
Awful servic and not true to what they say. Waited for my appt get there and they say they can't do it. on the sight it says all over color and highlights and she said they don't have toner for blonde platinum highlights. So disappointed .
Business response:
Hi Dianne, we're so sorry to hear about your experience at the Hair Color Bar, we do have limitations to what is possible depending on starting point. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
I had book appointment and due to accident traffic was bad, so I called I am running late. After reaching 15 min after my appointment she said she can not take me as they have 10 min grace period. Okay I understood that but why they didn't mention this when I called for running late. I drove 45 min and had to come back without getting any service. I will never book any appointments with them. They could easily mention this with text reminder.
Business response:
Hi Pooja, we're so sorry to hear about your experience with the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Went to Fremont branch a month ago, big expetations and spend almost $200 with color, blowout , bought 1 box color to go. I noticed my hair at the back is still the same with my old color are still there, meaning it didn't color as you go deeper to check. It supposed to cover the old one's and I can do better than this next time. I will not go back this place . Not for me.. not satisfied..
Business response:
Hi Marlene, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
4/5/2024: It has been about 2 weeks since I posted my review about this shop. The manager responded saying someone will reach out to me and get more details about my experience. Have not heard a peep from anyone! I do not appreciat that I was used as a "guinea pig". I'm a frequent customer and they usually do a decent job on my roots and highlights. Today they had a new person to wash my hair which I don't think she knows what she's doing. The lady watching her just corrects her by talking without any regard for how I am d... read more
Business response:
Dear Rica, Thank you for providing us with your feedback. We sincerely apologize for the inconvenience you experienced during your recent visit regarding the issue with the shampoo. Rest assured, our team is committed to resolving this matter promptly. One of our representatives will be in touch with you shortly to assist you further.
Frequently asked questions about Madison Reed Hair Color Bar Fremont
How is Madison Reed Hair Color Bar Fremont rated?
Madison Reed Hair Color Bar Fremont has a 4.4 star rating with 259 reviews.
When is Madison Reed Hair Color Bar Fremont open?
Madison Reed Hair Color Bar Fremont is closed now. It will open tomorrow at 10:00 a.m.