Madison Reed Hair Color Bar Fremont

Jennifer T. 

on Yelp

2 years ago

I visited this salon bc it is supposed to be the elite color salon. I did not have a great experience. Initially I tried to call the salon several times during business hours but nobody ever answered. That was the first red flag. But this was supposedly the premier color salon so I then visited it in person to ask about the color process since this was my first time ever coloring my hair. I was assured I was in good hands if I patronized their business. My consultation specialist told me my hair had red in it (it doesn't) an... read more

Ceci L. 

on Yelp

2 years ago

Went in to ask a question and was received with awful service , and gave me weird looks like yea maybe I was dressed down but it doesn't give them the option to be rude. 

Gowri R. 

on Yelp

2 years ago

1) consultation wasn't great 2) I took appointment for full color but the stylist told me she will do gloss and root touch up. Did not tell me what the pricing is 3) she assumed I apply henna as I am of Indian origin. MR please provide bias training 4) application was poorer with stains on forehead salon. No one cleaned up the color on my cheek or neck 5) deep conditioning was offered but it was just a second that it was left on. A price tag of 12$ and how will a second make a difference Then the big price tag as glossing... read more

Josie N. 

on Yelp

3 years ago

I've been using Madison Reed for at-home coloring for years so I was excited when a color bar opened near me. The stylist put so much dye on my hairline that the girl who washed and shampooed my hair was not able to get it off, even after several tries. She told me to try to remove it myself when she led me to the station where I could blow dry my hair. I went through several more cotton pads of color removal and still could not remove the dye from my hairline and ears. My fingernails are now covered in dye from trying to re... read more

Luciana N. 

on Yelp

3 years ago

Well... I made an appointment through their app for today (Sunday) for Hair Color and Highlights with an estimated total of $255 and a 2.5 hour appointment. I was excited and went to check out some pictures from customers to get some inspiration. Just to find out that it says they are closed on Sundays! Ok... So I called to see if they are really closed. It goes to this general voice machine with general information with options that you can't even select. (By the way, it has the most unpleasant customer service voice for ... read more

C L. 

on Yelp

3 years ago

The biggest regret I've had in a very long time is going to this location, for a couple reasons. I haven't had my hair done in so long because of covid and fear of getting infected since I am immunocompromised (I have autoimmune conditions and cancer) so I've been very careful throughout the pandemic. I don't know if all the locations are now not requiring masks, but when I walked into this location the 1st thing I noticed is that none of the employees were wearing masks! I should have left at that point but I had driven far... read more

Samantha K. 

on Yelp

3 years ago

If I could give zero stars I would. I have never been more disappointed with a salon than today. Madison Reed's staff is all over the place and they don't give a true salon experience. I had four different people taking turns in some part of the process of coloring my hair and three of them didn't even introduce themselves to me. I left super unhappy and not one stylist asked to make it right or fix the issue. The appointment was supposed to be for 3 hours, but they didn't start on time and also didn't end on time blaming m... read more