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Madison Reed Hair Color Bar Kirkland

3.9

About this business

Location details

11901 NE Village Plaza, Suite 161, Kirkland, WA, 98034, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 7:00 p.m.
Tue09:00 a.m. to 7:00 p.m.
Wed09:00 a.m. to 7:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri09:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.9289 reviews
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Elizabeth S.'s profile image
Elizabeth S. 
rating
3 years ago

U better stay away. Omg. Went in to get the blond out of my hair from 2 months ago . Was supposed to turn out dark blond/ light light brown. Instead I have a dark chocolate color. If it was from a box, it d be a 3 or 4. That lady does not understand hair color. Nice hairdresser, but does not know what she is doing. 

Business response:

Hi Elizabeth, we're sorry to hear about your recent color experience at the Color Bar. Client experience and service are extremely important to us and we want to make this right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Varsha M.'s profile image
Varsha M. 
rating
3 years ago

I would give 0 stars but there is no option. I got my full highlights done today, it was horrible!! The lady burnt my hair leaving bleach for more than 40min. I realized that my hair was burnt after drying my hair. I mentioned that to her she said you hair was already in that condition. My original hair didn't have even 5 splitends. She was so arrogant. Even before bleaching i told her i never bleached my hair so was skeptical about it and doesn't want to do anything with bleach i wanted to do any color without bleach, she ... read more

Business response:

Hi Varsha, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

B N.'s profile image
B N. 
rating
3 years ago

I asked for color consult was told to use ash I said last time I was unhappy with ash she shrugged and said it would be the best. Stupid me! I trusted I have dull gray looking hair lost all blonde highlights hate it!! Sorry I drove in terrible traffic to get there and paid too much $$ for such a disappointment 

Business response:

Hi B N., we're so sorry to hear about your experience at the Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you. 

Giang H.'s profile image
Giang H. 
rating
4 years ago

Update: Now a few days later, my hair looks and feels ok. I like that the product itself doesn't smell harsh and has better ingredients. I rubbed out the black dye that stained my forehead and ears and properly rinsed my hair. Adding a star for the product itself, but I would continue to avoid the hair bar. In case the owner of Madison Reed Hair Bar would like to connect per the reply below, please send me a message. There is no option for me to do so on the Yelp platform. Decided to try out Madison Reed Hair Bar for the ... read more

Business response:

Hi Giang, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Shanti S.'s profile image
Shanti S. 
rating
4 years ago

I was in the process of making my first appointment here and their site makes you sign a liability waiver that basically states you cannot sue them on any account. So if a stylist drops hot water or a hot iron and burns your hair/neck, they are not liable. What type of business will not take liability for their actions? 

Klene L.'s profile image
Klene L. 
rating
4 years ago

WARNING. I walked in with BLONDE hair and left with GRAY hair. I complained and was told to just go home and shampoo my hair and she was sorry for leaving the toner on too long. I did that and nothing changed. I contacted customer service and waited on hold for 30 minutes and called back and they told me someone would call me back. No one ever called. I disputed the charge with my credit card company because I had to go to another hair salon the next day to fix what had been done. TERRIBLE PLACE. 

Business response:

Hi Klene, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

marina e.'s profile image
marina e. 
rating
4 years ago

Ive got greys so i have to color my hair every 6wks..decided to try this place and unfortunately the "stylists" are very little trained/experience and/or the color did not last for my coarse thick hair. ;( Will never go back 

Business response:

Hi Marina, we're saddened to hear this about your experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is a 5-star. 

Aana M.'s profile image
Aana M. 
rating
4 years ago

I really wanted to love this experience but didn't. This was my first time visiting a Madison Reed salon. Upon entering the salon, I was surprised at how many clients were in chairs vs. the number of colorists working - it seemed they weren't adequately staffed, and so it took awhile for someone to check me in. The staff was somewhat friendly, the salon was what you'd expect. I specifically asked for my hair not to come out darker than my natural color (deep brown). In the end I ended up with jet black hair - more than a few... read more

Business response:

Hi Aana, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you. 

Theo B.'s profile image
Theo B. 
rating
4 years ago

This salon only does hair color in an assembly line fashion. You can pay extra for a blowout otherwise you dry and style your own hair. The staff is friendly and seems to observe you and may come up to check on you if you look antsy or impatient. The person who applied color was friendly and personable. She quickly applied it and it was evident from my dyed forehead that the color was not applied carefully. I have colored my own hair with the same product and did not dye my own forehead as much. She also missed a spot ... read more

Business response:

Hi Theo, we're saddened to hear this about your recent experience at the Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Frequently asked questions about Madison Reed Hair Color Bar Kirkland

How is Madison Reed Hair Color Bar Kirkland rated?

Madison Reed Hair Color Bar Kirkland has a 3.9 star rating with 289 reviews. 

When is Madison Reed Hair Color Bar Kirkland open?

Madison Reed Hair Color Bar Kirkland is closed now. It will open tomorrow at 9:00 a.m.