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Madison Reed Hair Color Bar Kirkland

3.9

About this business

Location details

11901 NE Village Plaza, Suite 161, Kirkland, WA, 98034, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 7:00 p.m.
Tue09:00 a.m. to 7:00 p.m.
Wed09:00 a.m. to 7:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri09:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.9289 reviews
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Divya P.'s profile image
Divya P. 
rating
4 years ago

The product is great but the service is terrible ! Need more staff tending to the cash register instead of making customer wait for long ! Picking up what I wanted : 5 minutes, checking out : 30+ minutes ! 

Business response:

Hi Divya, we’re saddened to hear this about your experience at the Hair Color Bar. Client experience and service are extremely important to us, and we want to make this right. Send us a private message here with your contact information, and we can look into this. Thank you for taking the time to share your experience with us, and we hope to get a chance to ensure your next experience is wonderful. 

Mallory F.'s profile image
Mallory F. 
rating
4 years ago

I cannot recommend going to Madison Reed enough. The salon is bright and spotless. All the staff and guests practice strict and safe COVID protocols. The service itself is excellent. The GM, Andrew was an absolute delight! He helped me select a natural color for my hair, made care recommendation and carefully applied my color. He was a gem to talk with too during my service. Very polite, funny and friendly. He is clearly very passionate about his job along with his team. My hair looks so shiny and healthy! I could not be hap... read more

Business response:

Hi Mallory, Thank you for sharing your experience, we love it! We hope to see you again soon for another 5 star experience. Welcome to the Madison Reed family! <3 

Marguerite S.'s profile image
Marguerite S. 
rating
4 years ago

What a wonderful addition to our community! COVID brought me to Madison Reed. Desire brought me to the Kirkland Color Bar. Such kind and competent professionals. They obviously love working there! The joy spills over to customers. 

Sarah M.'s profile image
Sarah M. 
rating
4 years ago

Yelp introduced me to this salon, and I have been going to them since. I love the affordability, the root subscription and how efficient they are. My hair is naturally brunette and they have been giving me a gorgeous red color. I always get compliments and we have people fooled, everyone thinks its my natural color :) You must pay extra for them to blow-dry your hair, or you can do it yourself. I always leave with wet hair as my curly hair does best when it can air-dry. Blow-drying makes me a frizzy mess anyway. They ha... read more

Business response:

Thank you for the kind words, Sarah! We always love to hear that our clients love their hair color and experience. We look forward to seeing you again soon for another 5-star experience! 

Smrithi S.'s profile image
Smrithi S. 
rating
4 years ago

I have been here a couple times now, and have been so happy with the service. The service is friendly, and helpful. Both times my colorist answered all questions. I have gotten all over color, and a roots + gloss service. Blow dry is not included and you can add it while booking the appointment at an added cost. I like how my hair felt after coloring both times. 

Business response:

Thank you for taking the time to share your experience, Smrithi! We look forward to seeing you again soon! 

Beth W.'s profile image
Beth W. 
rating
5 years ago

I have been a long time Madison reed customer and love their color products. The salon experience is disappointing. They are overworked/under staffed. It feels like an assembly line. They don't have time to clean. There was hair and spilled color all over the dry bar and the floor. For the salon price, I'd rather go to to real salon. 

Business response:

Hi Beth, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Pamela M.'s profile image
Pamela M. 
rating
5 years ago

This was an interesting experience. I was promptly greeted, everyone masked, temp check and all seemed good. The vibe of the place is nice, staff seemed friendly and the manager was professional, fun and provided a great atmosphere. The professionalism seem to end after the manager left. My color is not what I have asked for, but I actually do like, but again, not what I asked for it's extremely subtle - when I arrived home my boyfriend said "I thought you were getting your hair done?" The staff member that rinsed my color, ... read more

Business response:

Hi Pamela, thank you so much for taking the time to provide us with your feedback from your experience at the Kirkland Hair Color Bar. We're so sorry to hear about your less than stellar experience and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reply here with your name or email so we can reach out to assist? We look forward to hearing from you. 

Carolyn J.'s profile image
Carolyn J. 
rating
5 years ago

Very happy with the service. My hair felt great after the process. The color pros were very professional. The salon is well lighted and very clean. Everyone wearing mask, which I very much appreciate. I like the location, plenty of parking. Overall great experience, will definitely be back. 

Business response:

Thank you for the kind words, Carolyn! We always love to hear that our clients love their hair color. We look forward to seeing you again soon for another 5-star experience! 

Madhusree N.'s profile image
Madhusree N. 
rating
5 years ago

I have never coloured my hair so I went in with a lot of apprehension! I was instantly put to ease by my hair colourist - Andrew. He walked me through the whole process and even helped me select the perfect shade for balayage highlights! Expect temperature checks at arrivals. The team followed all social distancing rules and were wearing masks throughout which is what they suggest you do as well! I would most definitely choose them for hair colouring needs again. I never knew a color could look this good on curls as well! T... read more

Business response:

Thank you for taking the time to share your experience, Madhusree! We'll pass your kind words along to Andrew. We look forward to seeing you again soon! 

Frequently asked questions about Madison Reed Hair Color Bar Kirkland

How is Madison Reed Hair Color Bar Kirkland rated?

Madison Reed Hair Color Bar Kirkland has a 3.9 star rating with 289 reviews. 

When is Madison Reed Hair Color Bar Kirkland open?

Madison Reed Hair Color Bar Kirkland is closed now. It will open tomorrow at 9:00 a.m.