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Madison Reed Hair Color Bar Newport Beach
- Hair Salons
- Newport Beach, CA
About this business
Location details
313 Newport Center Drive, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I was looking for a good stylist to help me repair my hair & thank God I found Madison Reed fashion island They have excellent service, very professional & very good stylists
Business response:
This just made our day, Aremar! Thank you for taking the time to share your experience. We look forward to seeing you again soon for another 5-star experience. Welcome to the Madison Reed family!
Absolutely 11/10 recommend! Cara was so nice and made sure I loved my hair before leaving. The experience was truly amazing and everyone was very welcoming & friendly. I wanted a new change and I am so happy with the results! A HUGE thank you to everyone at Madison Reed Hair - I love the new me!
Business response:
Thank you for taking the time to share your experience, Natalie! We'll pass your kind words along to Cara. We look forward to seeing you again soon!
This is such a cute little place. Super convenient , and I love it that you can buy their product and use it at home . It's clean and not pretentious at all. They only do hair coloring , so no cuts .
AI phone and chat bot make contacting this company a NIGHTMARE! The cost is similar to a mom and pop. Spend your money with a small business. Starve the AI!
Business response:
Hi Sydnie, thank you for taking the time to share your feedback with us. We truly appreciate you reaching out and letting us know about your experience with our phone and chat system. We are sorry to hear that contacting us was not a smooth or pleasant experience for you, and we understand how frustrating that can be. Your concerns have been noted and we will certainly take your comments into consideration. We value your opinion and hope that we have the opportunity to better serve you in the future.
Unprofessional Behavior from One Stylist Ruined My Visit to Newport Beach Salon. I have been going there for three months, and the last time I went there. I had a very bad experience. The stylist who did my root touch up was very nice and helped me pick the right shade, but I later noticed that the gray hair in the middle part of my scalp wasn't fully covered. Since I was in a rush and my stylist had already left, another stylist named Samah came to check -- and that's when my experience went downhill. Instead of listenin... read more
Business response:
Hi Samina, thank you for taking the time to send us this feedback. We have reached out to you privately to discuss your concerns.
It took 3 hours to color, wash and blow dry my hair. They also started 20 minutes late. It was way too long. I had two people working on my hair. One was a trainee. The main woman was bad mouthing the trainee. I thought that was very unprofessional.
Business response:
Hi D S., we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Service and quality of work need a lot of improvement. So inconsistent, you get someone new every time. My first two visits went well but it's been downhill since then. I'll try a different location before I give up on the brand but it would be amazing if they can get it together at this location considering it's the closest to my home.
Business response:
Hi Maria, we're sorry to hear this about your recent experience at the Hair Color Bar and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out for assistance.
Overall a pretty disappointing experience. I booked a full color and blowout. Overall spent nearly 4 hours here from start to finish. No beverage/water offered, and it's expensive for the experience that you get. My hair also feels pretty dry and crunchy after, and I do regular roots
Business response:
Hi Iman, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
Daniel was amazing and I would come back for him but Elon (not sure if spelling is correct) was very disappointing. We were there for a fun girl day and asked about wine and one of the managers said that sushi Roku had wine. We had two glasses brought over and Elon came over and said it was not allowed and we were offending the other patrons. Turns out Elon was wrong. We would've signed up for their memberships and referred many others but it turned out to be a less than pleasant experience thanks to Elon.
Business response:
Hi Tracy, we're saddened to hear this about your recent experience at the Hair Color Bar and appreciate you taking the time to provide feedback. We want to make this right and ensure your next experience is 5-star. A member of our team will be reaching out for assistance.
Frequently asked questions about Madison Reed Hair Color Bar Newport Beach
How is Madison Reed Hair Color Bar Newport Beach rated?
Madison Reed Hair Color Bar Newport Beach has a 4 star rating with 163 reviews.
When is Madison Reed Hair Color Bar Newport Beach open?
Madison Reed Hair Color Bar Newport Beach is closed now. It will open at 11:00 a.m.