Madison Reed Hair Color Bar Studio City

Holly L. 

on Yelp

4 years ago

I was referred here by a friend yet clearly if you go there you will see this is an awful place. Rude no one at the front desk 20 minutes late yeah they have a policy that if you arrive late they charge your credit card so I was 15 minutes early I waited 30 minutes to talk to or even see my hairstylist Sydney once I sat down she was rude mean and I had to cancel my appointment based on the fact she could not help me with something very basic that I had already booked. I do not recommend this please save yourself the time ene... read more

Elle E. 

on Yelp

4 years ago

This is a REAL REVIEW - I found Madison Reed Studio by googling the hair color bar. This is my second time at this location. My first experience was not great, just ok, because the stylist Vanessa kept dousing water in my ear. Mind you I have had my hair done before and I never had full-on water in my ears before, she wasn't trying to protect my ears. I was thinking maybe this person is new and maybe there is another stylist I can use going forward. Vanessa sold me on membership and I thought why not try again as this ro... read more

Amanda N. 

on Yelp

4 years ago

The rating is for customer service, since unfortunately my appointment was cancelled. Scheduled a root touchup and was texted several times to confirm. Was looking for a new place who did regular touchups. Thought MR looked easy and cute. Was neither. My navigation was saying I "arrived" with time to spare, but couldn't find the location/parking. I was looping around Ventura Blvd during rush hour. I called their number 3 times and no one answered, and left a message. I called a 4th time and finally someone answered. Howeve... read more

Lisa M. 

on Yelp

4 years ago

My first experience at the salon was very disappointing. Initially, I was so excited to purchase the Unlimited Roots Membership at the new Madison Reed color bar at Sportsman Lodge Shops. It's in my neighborhood and I was looking for a convenient place to color my roots, which need to be refreshed monthly. The Roots membership seemed like the way to go. My first appointment was very rushed, the "custom blended" color turned out to be an ash brown. I specifically said I do NOT want ashy hair. Does anyone want ashy hair? The l... read more

marisa m. 

on Yelp

4 years ago

This has nothing to do with my hair as they did a fabulous job. This has more to do with the employee blow drying my hair. She was consistently coughing without a mask and it made my wonderful experience there sour. She even had to take a couple of trips to the bathroom to cough. Luckily I had an extra mask in my pocket and when she came back from her coughing episode I told her I will be wearing my mask as she is coughing. But why is it that I as a customer have to put on a mask and feel uncomfortable. Also, I realize... read more

Courtney S. 

on Yelp

4 years ago

Madison Reed products RUINED my hair. As soon as in person salon restrictions were lifted, I went in to do color corrections. 2 visits, 6 hours each at $450 per session for a total of $900 to FIX my damaged hair. SO BAD. This stuff smells like burnt tires and DESTROYS your hair. DO NOT USE! It is also NEVER covered any gray. If I could give negative stars, I would. Some have said that I should sue to recoup the $900. 

Michaela M. 

on Yelp

4 years ago

In one hour and a half of treatment they don't even offer you a glass of water. No one speaks to anyone. Not friendly. I wanted to cover grey and be a little bit lighter colour and I left darker than before. Not a nice experience. 

Irina B. 

on Yelp

4 years ago

I always wanted to try this place so I'm husband bought me a gift certificate to try it. I was a little skeptical booking an appointment at studio city location because of their ratings ,but we do like sugar fish next door so I decided to combine both. The girl that was doing my roots was OK but really pushing to sell membership which is fine. When I asked to get a gloss she said it will be additional $30 which is fine , but when it was time to put the gloss she said that I have a lot of hair and it will be additional $10. B... read more

Sandy M. 

on Yelp

4 years ago

I went into this location last week and consulted with a hair consultant. I specifically asked for a caramel color that would cover my grey. The consultant seemed to know what she was doing. After coloring my hair, I ended up with black hair that didn't cover my grey! I emailed the customer support email with my complaints and didn't hear anything back. Very very disappointing customer service.