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Maggie McFly's | Brookfield
- Restaurants
- Brookfield, CT
About this business
Location details
195 Federal Road, Brookfield, CT, 06804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Not very good not very clean outdoors area repulsive the food was good but the flies were all over the place
Business response:
Thanks for your amazing review!! We love that you enjoyed your experience at Maggie McFlys! We can't wait for you to come back and dine with us! We love great 5 star reviews! Since you gave us one we would like to give you something as well! Please send us a private message with all your contact info!
Employees get rowdy and drink a lot after their shift at the bar. You can hear them from the bathrooms. Shot after shot after shot screaming "shots! shots! shots!". I recommend going to this place before all the employees get off and start drinking. It happens pretty much every weekend I go. It would be a nice place otherwise. Food is good.
Terrible experience every time. Last time I got my app before our drinks. This time over 15 minutes and no server ever came over. Finally got server and put order in Then the server assured that they would discount check for our wait. Never got offered 2nd drink...had to send back veggie burger because it was completely mush.. They took off the veggie burger because we didn't want another one, I was finished with my lunch that we shared, however then the server brought it out anyway. They took off 1.90 for our wait time.Didn... read more
Business response:
Thank you for your feedback. I am sorry that you had these issues and they were not handled in the manor on which they should have been. If you can please send me a private message in order to speak with you further on these issues.
The place looked like a tornado went through it! The floors were all full of napkins and other debris. Just very unappealing. Also the manager's shirt was filthy and the waitress said that she was looking for the bar tender after I ordered some wine. Very unprofessional. Not returning to this establishment ever!
Business response:
Thank you for your review. We are sorry the restaurant wasn't clean and neat as a standard we always pride ourselves in! Besides the napkins on the floor we do hope you stayed and dined with us! Again, thank you for your Review I will speak to the management team at this restaurant location to ensure that we have a clean and tidy restaurant! We hope to see you soon!
If I could give 0 stars I would!!! Food is terrible and staff is rude! Went there for Mother's Day buffet which was overpriced for the small variety of terrible food they offered. We had a 1:00 pm reservation and weren't seated til 1:30, then we were rushed off our table less than an hour later..there were 9 of us! We were even approached twice to leave because they needed the table, even when we were already standing putting our coats on. We used to patronize Maggie's often but now my whole family has removed it from o... read more
Don't offer a late night menu if you not going to uphold it. I come here every week late because my jobs keep me from eating during the day. Every week I come and every week it's a oh sorry whoops. I also have to send people to late night menus thus Maggie mcflys. I now have to reconsider. Thanks for wasting my time and hopes.
Business response:
HI, Daniel. Thank you for taking the time to give us your feedback. We're sorry to hear you had issues trying to get the late night menu! This should not be the case! As you said, if we offer it, we should have it! We will address this with the staff and management team and ensure the late night menu is happening as advertised. We hope you'll try us again soon!
Food was ok.Problem was with server.Did not bring soup and when meals cmae out did not even apologize .Was to busy standing by the Desset counter talking with coworkers.Never checked on how things were.Disappointment
Business response:
Thank you for the review, Charles. I'm sorry to hear it was such a disappointing visit and hope you might be able to give a few details about what happened. Information such as who your server was, what food items you ordered, and if a manager was involved would be greatly appreciated so we can make sure to remedy this for you as well as make sure the same doesn't happen to anyone else!
The staff at Brookfield is clueless, it took 25 minutes to get a drink and almost an hour to get a few late night bites. The order was also screwed up. The bartender was clueless and couldn't handle the few patrons at the bar. It's been a while since I've been here and I must say it's gone down hill. My buddy that was with me is a chef and agreed management is absent and food was under par. I would pick 189 over Maggie's any day. Food is better and restaurant is run far better with a very competent staff. Just don't park in ... read more
Business response:
Hi, Matt. Thank you for reaching out to us about your experience, I'm sorry to hear it was such a disappointing one. I hope to get some more details from you so I can not only remedy this for you but also make sure no one else has the experience you had. Please private message us with info such as when you were there, what you ate, and who your bartender was. We hope to hear from you soon!
Worst bartending I have ever seen. The place wasn't even busy and it was like everyone at the bar was an inconvenience. Not one person behind the bar was focused on the people sitting at the bar, they were just doing tasks and chores. Had to ask them for another drink each time after sitting with empty glasses.
Frequently asked questions about Maggie McFly's | Brookfield
How is Maggie McFly's | Brookfield rated?
Maggie McFly's | Brookfield has a 4.3 star rating with 2,123 reviews.
When is Maggie McFly's | Brookfield open?
Maggie McFly's | Brookfield is open now. It will close at 11:00 p.m.