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Maggie McFly's | Springfield
- Restaurants
- Springfield, VA
About this business
Location details
6797 Springfield Mall, Springfield, VA, 22150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
First time here. Quite an extensive menu; however, the service is poor. At 3 pm on a Friday, the restaurant is empty. The hostess wasn't welcoming, and the server was worse. 2 adults and two kids. It took him 15 minutes to take our order, and he wouldn't answer any questions about the menu. Kids were hungry, so I asked if we could get their food ahead of ours. His response was, "it will be ready soon; I don't make the food." I am sure he saw the shock on my face. He was a little more pleasant when he returned with our food. ... read more
Business response:
Hi Kei, We sincerely apologize for your experience and are disappointed to hear your first impression was not a great one. Customer service is always our top priority at Maggie McFly's, your server's response is completely unexpectable for such a simple request. Could you please send us an email to contat@maggiemcflys.com? We would like a little more information from you so we can address the issue properly. Best, Team Maggie McFly's
Great menu! We had girls night here and very much enjoyed ourselves. We had a variety of dishes from simple salads to fish. All dishes were plentiful and tasty. Wait staff were very friendly and doing their best to make it a good experience. I'm excited to come again.
Business response:
Hi Kristin, Thanks for the fantastic review! We are delighted to hear that your experience was so wonderful and that the customer service was so terrific!! We hope to see you all again sometime soon! Best, Team Maggie McFly's
Amazing customer services from Connor. Very accommodating to our request and very polite.
Visited with a party of 6 for dinner on a Monday evening. We were immediately seated, but it took us some time to figure out what to order: this menu is overwhelming! Tons of different types of cuisines available, I opted to play it safe and order basic dishes as I figured the barrier of execution was low enough to not mess it up. I ordered some Truffle Fries for the table and the Fettuccine Alfredo with chicken as my entrée. Both orders came out pretty much exactly as I'd expected; not the worst I've had but not the best ... read more
Solid 3/5. I was looking forward to trying this place since it's one of the few restaurants I haven't tried yet at Springfield Town Center, so I had a very neutral expectation going into this. Sad to say, I was quite disappointed with about everything but the service. The Food: Before settling down on my entree of choice, I had to go through one humongous menu with a variety of different entrees to choose from. It was honestly quite overwhelming, and had a variety of different foods from about every cuisine you can think ... read more
Business response:
Hi Anthony, Thank you so much for sharing your experience with us. It is great to hear the service was 5 Stars! We are sorry to hear that the food was underwhelming, we will be reaching out to the Management team to address this. Best, Team Maggie McFly's
We came here for dinner last weekend with family visiting from out of town. The fried Mac and cheese and Louisiana Chicken were SO good. I also ordered a "Barbie's Dreamhouse" electric martini that unfortunately tasted like it way made with the cheapest alcohol at a college party. However, everything else was great. The dessert counter on the way out was irresistible, we took home a few cupcakes and a slice of the chocolate cake. The chocolate cake was so rich and delicious. We will definitely be coming back
Business response:
Hello Megan, Thank you so much for the awesome review! We are extremely pleased to hear how much you enjoyed the food and desserts. We apologize for the issue with the Barbie's Dreamhouse Martini - we do make that drink in house upon it being ordered. We will make sure the bartenders are properly preparing it. We are looking forward to seeing you all again soon. Best, Team Maggie McFly's
Great food and service, host was very nice, managers made sure my meal was good!!!!!!
First time going to this restaurant and didn't expect it to be a great experience because we had a party of 28 people with no reservation. The wait time was less then 10 mins and everything from the food to our waiter was perfect! I will definitely be going back
First time here. We're on our wedding anniversary and decided to try this place and it was awesome; from the cleanliness to the servers. Totally more than expected; definitely will come back again!!!!
Business response:
Hello Jose, Thank you so much for the amazing Five-Star review! We are delighted to hear that your first experience was everything we strive for here at Maggie McFly's! Customer service has always been and will always be our top priority. We look forward to your next visit. All the Best, Team Maggie McFly's
Frequently asked questions about Maggie McFly's | Springfield
How is Maggie McFly's | Springfield rated?
Maggie McFly's | Springfield has a 3.9 star rating with 1,729 reviews.
When is Maggie McFly's | Springfield open?
Maggie McFly's | Springfield is closed now. It will open at 11:00 a.m.