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Maggie McFly's | Springfield
- Restaurants
- Springfield, VA
About this business
Location details
6797 Springfield Mall, Springfield, VA, 22150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Forgot to leave a review from the last time i had it which was about a month ago, so i had the bang bang shrimp and was disappointed, the dish was way too sweet, so much so that it tasted like a bad desert and i couldn't justify paying 25$ for said dish. But at least i had one thing i enjoyed from here and that was the fried pickles. I will be coming back to try another dish soon. Hopefully other dishes are better.
Business response:
Hi Andrew, Thank you for taking the time to share your feedback. We’re sorry to hear the bang bang shrimp didn’t meet your expectations. We’ll definitely review that dish to make sure it’s balanced properly. On the bright side, we’re glad you enjoyed the fried pickles! We appreciate you giving us another chance, and we look forward to having you back to try something new. Sincerely, Team Maggie McFly's
This place close please do not eat here. It takes 1 million years to get food. The food came out and it tasted like shit and it looks like shit. It used to be so much better but I don't know what the hell happened but it sucks ass. The staff seems high and they don't do shit. How does it take 30 minutes to get appetizers? If all of humanity was as slow as the staff we would still be living in the Stone Age.
Business response:
Hello Sewknami, We understand that waiting longer than expected for food can be frustrating, but there’s no need for disrespect toward our staff. Our team works hard to provide great service, and while we’re always open to constructive feedback, baseless insults aren’t helpful or accurate. If there was an issue with your meal or wait time, we would have been happy to address it during your visit. We stand by our staff and the effort they put in every day, and we hope that if you choose to dine with us again, we can provide ... read more
Very disappointed. I use to love going here to eat and have some drinks. Unfortunately on this Friday evening, we were informed by staff that they close at 10. Every website I have came across said they are suppose to close at 12. You missed out on a party of 6, that was willing to spend a lot of money. DO BETTER!
Business response:
Hi Rosemary, Thank you for sharing your experience. I am happy to hear that you enjoyed your food. It does sound like there are a few things that we can improve on from your visit. I hope that we are able to do better for you next time around. If there is anything that we can do better, please reach out to a manager so we can make sure you have a great experience!
Service was slow and the restaurant wasn't busy. Halfway through service we got a new waiter and they were just as un-attentive as the first waiter. The manager ended up taking our order. I would not go back.
Business response:
Hello Calvin, We sincerely apologize for the service issues you encountered during your visit. It’s concerning to hear that both waitstaff and the transition between servers were less attentive than expected. This is not the experience we strive to provide, and we will be addressing your feedback with our team to ensure better service moving forward. We understand your disappointment and hope you’ll reconsider us in the future, as we are committed to making improvements. Sincerely, Team Maggie McFly's
Place is beautiful. We were excited to try it. We were eating our appetizers and all of a sudden someone in my party screamed. A palmetto bug (giant roach) flew past her head hit her hand and landed on the table. Meanwhile another one of our guests saw a waitress swatting something with a broom under a table near us. The manager tried to tell us it is just a water bug and harmless!! At that point another palmetto flew past him and landed on the floor... we left and the table across from us left!!! Disgusting, we told the ma... read more
Returning after 1 year. Came around 2pm. Maggie mcfly, attached to Springfield town center (mall) between 54 and La fitness. I sat at the bar with about 3 couples scattered around the bar and a party of 5 to the side. The bartender seemed pretty nice and chill but the service was a pretty bad and slow. I asked for a bold rock but was told something about the co2 not working. I asked her to make me whatever she wanted since I just came for a quick drink. It has been more than 15 minutes since I placed my order and no drink in... read more
Business response:
Hello Jasmine, We sincerely apologize for your recent experience. It's disappointing to hear that the service was slow and that you were left waiting for your drink, especially given that it wasn’t busy at the time. This is not the level of service we aim to provide, and we’ll be addressing this with our team to ensure it doesn’t happen again. We appreciate you mentioning the atmosphere, and we’ll strive to improve the service so that your next visit is more enjoyable. We hope you’ll give us another chance in the future. S... read more
I visited Maggie McFly's today for lunch and it was my first visit. Went with my coworkers because we always went to the same lunch spot so let's try something new. The menu is vast. I ordered the Beer Batter Chicken Strips (fried) and when they arrived I thought they were very dark in color. Took a bite and it was very dry I could only eat two of the five. I mentioned to the wait staff that they were over fried. She was kind enough to bring me something else but everyone else was done eating at that point. In add... read more
Business response:
Hello Brian, Thank you for giving us a try for your lunch outing, and for sharing your detailed feedback. We’re sorry to hear that the chicken strips and fries didn’t meet expectations this time. It’s disappointing that the timing didn’t work out with your replacement dish, and we’ll be reviewing our preparation to ensure consistency. We’re glad to hear the server was accommodating, but we’d like your experience to be fully satisfying next time. Please let us know if you'd consider giving us another chance – we'd love to ma... read more
So i normally LOVE Maggie's, but tonight was SO off. First off, we ordered after waiting 15 minutes for our waiter to come back and take our order. There were 4 other people besides me & my partner, & 3 waiters available. My partner is GF (gluten free) & Maggie's is known for having a GF dedicated fryer. So we placed our order, for Southern fried chicken (GF), fried picked (GF) & chicken wings (GF). Within 5 minutes they came back and stated that the GF fryer had broken and they were unable to make anything fried. We then ha... read more
Business response:
Hello Desire, Thank you for your feedback. We’re really sorry to hear that your recent experience at Maggie McFly's didn’t meet your expectations. It’s disappointing to hear about the delay in service and the issues with the gluten-free fryer, especially since you and your partner were looking forward to those dishes. We appreciate your understanding as you worked with our staff to find alternatives, but we know it can be frustrating to have to adjust your order. We’ll address these concerns with our team to ensure we’re pr... read more
If you follow a vegan diet. PLEASE THINK ABOUT COMING HERE A SECOND TIME. I came here at night with my family. I suggested the place because it had a few vegan options for me. Everything was fine until a long black hair was found in my burger. The wait staff was kind enough to pull it to the back and remove it from the bill. Toward the end my stomach became a bit upset and I asked the wait staff if he could ask the brand of the cheese used to make the vegan burger. He went to the kitchen and he told me that the cooks were ... read more
Business response:
Hello Enrique, hank you for sharing your experience with us. We’re genuinely sorry to hear about the issues you encountered during your visit. That’s certainly not the level of quality and service we aim for. We appreciate your patience with our staff, but we understand how frustrating it can be when your dietary needs aren’t addressed. If you’re open to it, we encourage you to reach out to us directly (contact@maggiemcflys.com) so we can better understand your concerns and work towards a resolution. Your feedback is crucia... read more
Frequently asked questions about Maggie McFly's | Springfield
How is Maggie McFly's | Springfield rated?
Maggie McFly's | Springfield has a 3.9 star rating with 1,729 reviews.
When is Maggie McFly's | Springfield open?
Maggie McFly's | Springfield is closed now. It will open at 11:00 a.m.