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Maggie McFly's | Springfield
- Restaurants
- Springfield, VA
About this business
Location details
6797 Springfield Mall, Springfield, VA, 22150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Visited with a party of 6 for dinner on a Monday evening. We were immediately seated, but it took us some time to figure out what to order: this menu is overwhelming! Tons of different types of cuisines available, I opted to play it safe and order basic dishes as I figured the barrier of execution was low enough to not mess it up. I ordered some Truffle Fries for the table and the Fettuccine Alfredo with chicken as my entrée. Both orders came out pretty much exactly as I'd expected; not the worst I've had but not the best ... read more
Solid 3/5. I was looking forward to trying this place since it's one of the few restaurants I haven't tried yet at Springfield Town Center, so I had a very neutral expectation going into this. Sad to say, I was quite disappointed with about everything but the service. The Food: Before settling down on my entree of choice, I had to go through one humongous menu with a variety of different entrees to choose from. It was honestly quite overwhelming, and had a variety of different foods from about every cuisine you can think ... read more
Business response:
Hi Anthony, Thank you so much for sharing your experience with us. It is great to hear the service was 5 Stars! We are sorry to hear that the food was underwhelming, we will be reaching out to the Management team to address this. Best, Team Maggie McFly's
We came here for dinner last weekend with family visiting from out of town. The fried Mac and cheese and Louisiana Chicken were SO good. I also ordered a "Barbie's Dreamhouse" electric martini that unfortunately tasted like it way made with the cheapest alcohol at a college party. However, everything else was great. The dessert counter on the way out was irresistible, we took home a few cupcakes and a slice of the chocolate cake. The chocolate cake was so rich and delicious. We will definitely be coming back
Business response:
Hello Megan, Thank you so much for the awesome review! We are extremely pleased to hear how much you enjoyed the food and desserts. We apologize for the issue with the Barbie's Dreamhouse Martini - we do make that drink in house upon it being ordered. We will make sure the bartenders are properly preparing it. We are looking forward to seeing you all again soon. Best, Team Maggie McFly's
Great food and service, host was very nice, managers made sure my meal was good!!!!!!
First time going to this restaurant and didn't expect it to be a great experience because we had a party of 28 people with no reservation. The wait time was less then 10 mins and everything from the food to our waiter was perfect! I will definitely be going back
First time here. We're on our wedding anniversary and decided to try this place and it was awesome; from the cleanliness to the servers. Totally more than expected; definitely will come back again!!!!
Business response:
Hello Jose, Thank you so much for the amazing Five-Star review! We are delighted to hear that your first experience was everything we strive for here at Maggie McFly's! Customer service has always been and will always be our top priority. We look forward to your next visit. All the Best, Team Maggie McFly's
First, the background music was so loud it was not in the background. We asked that it be turned down, so we could hear each other and we were told ... NO! We tried to order some wine, the first two types we requested were out of stock. I friend ordered a 6 oz glass, they brought her a 9 oz. When she questioned them, she was told for that particular wine you can only order a large glass. I ordered a Ruben sandwich. The meat was so tough and full of gristle that I couldn't eat it. I left 3/4 of my sandwich uneaten. ... read more
Business response:
Hello Debbie, We’re very sorry your visit was so disappointing. There were several things that clearly went wrong, from the music level and wine selections to the issue with your Reuben, and we understand why that would leave you frustrated. We’re also sorry that no manager stepped in to speak with your table and help address these concerns while you were there. This is far below the standards we expect from our team. We’re glad your waitress was kind and apologetic, but we know that alone doesn’t make up for the rest of th... read more
I always see this place with tons of customers, but the food was disappointing. I ordered Clam Chowder soup & there were more potatoes instead of the clams. They should rename it potatoes soup. Then I ordered the pasta and it was extremely salty. Service was alright. We went at an odd time, so no other customers were there. It still took awhile before we got our entrée. The ambiance was ok. There weren't any crowd of people especially in the bar area.
Business response:
Hello M, We’re sorry to hear that your recent visit did not meet your expectations. While we’re glad to hear your service was alright, we’re disappointed that the food quality did not leave the impression we strive for. We appreciate you sharing your feedback regarding your meal, as consistency is very important to us. We’ll be sharing your comments with our culinary team so we can continue to improve. Thank you for giving us a try, and we hope to have the opportunity to provide you with a better experience in the future. ... read more
Terrible food and extremely poorly lighted seating. I think we were given the seats so as to make the food appealing.. The bar area had a few people but otherwise the restaurant of the restaurant was empty. We tried different dishes - 7 total and NOT one was decent..You could smell the rancid oil which was probably used over and over again! And ofc they forgot an item in the order. The cook even managed to ruin the pasta- what else can I say except never again!
Business response:
Hello M P, Thank you for taking the time to share your feedback. We're very sorry to hear that your visit did not meet expectations. We apologize for the issues you experienced with your meal, the missing item from your order, and the overall dining experience. We take food quality concerns seriously and are disappointed to hear that multiple dishes fell short during your visit. We regret that this was your experience and we appreciate you bringing this to our attention. Sincerely, Team Maggie McFly's
Frequently asked questions about Maggie McFly's | Springfield
How is Maggie McFly's | Springfield rated?
Maggie McFly's | Springfield has a 3.9 star rating with 1,831 reviews.
When is Maggie McFly's | Springfield open?
Maggie McFly's | Springfield is open now. It will close at 11:00 p.m.