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Maggie McFly's | Springfield
- Restaurants
- Springfield, VA
About this business
Location details
6797 Springfield Mall, Springfield, VA, 22150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
First time here. Noticed immediately they were understaffed. Waiting to even put our name on the waiting list since the person that was at the host stand went to the bar and started making drinks. Luckily the 20 mins quoted was about correct. Once seated waitress said they were very understaffed. Nonetheless, we still ordered the margarita flight (3). With that we ordered appetizers and kids meals and adult meals. The apps and kids food came out about surprisingly quick but wait time but the margarita flights didn't come out... read more
Business response:
Hello Christina, Thank you for your feedback! We apologize for the long wait to get your name on the list, receive the margarita flights, and the burgers that you did not enjoy. We will speak to our Bartenders about ensuring they are making the flights with care and quality and not rushing them. We appreciate your patience while we face these unprecedented staffing-related issues! We hope that you will keep us in mind for the future. Sincerely, Team Maggie McFly's
I've only ate here twice but every time it's been better then expected! The food is always great! the service is always amazing. I love this place. the pricing is a lot but the food quality and sizing portions are amazing.
Business response:
Hello Tommy, Thank you for the fantastic review!! We are so happy to hear that you have a great time and the food and service is consistently enjoyable. All the Best, Team Maggie McFly's
Came here on Sunday night and got a Mozzarella Pizza which was actually really big surprisingly for a solo pizza. I sat at the bar and was greeted by the bartender (who was so helpful and nice.) Food was amazing and so were the drinks. All the servers were so friendly and helpful. I will DEFINITELY be coming back and DEFINITELY recommend coming here.
Business response:
Hello, Thank you very much for taking the time to share about the Five Star experience you had at our Springfield location! We are glad you enjoyed the Mozzarella pizza and the fantastic customer service. See you soon, Team Maggie McFly's
I went to Maggie Mcfly's with my s/o, since he came here a few weeks back with coworkers and wanted me to try it. We came in around mid-afternoon (past lunch, before dinner), but still had to wait 20 minutes to get seated. It seemed like it was fairly busy for the time we got there. We started off with the fried pickles. I loved how thin the pickles were but unfortunately, the batter seemed a little salty for my taste. Good temperature on the pickles though. I ended up ordering the Louisiana Chicken Pasta- this dish is d... read more
Business response:
Hello Jennie, Thank you for taking the time to share this feedback on your recent visit to our Springfield location. We apologize for the long wait to be seated, salty batter, and the issues with the Cuban sandwich. We will discuss this with our Kitchen Manager to make sure we can resolve them. We are very happy to hear how much you enjoyed the Louisiana Chicken and the carrot cake. Thank you for business. We hope to see you again soon. All the Best, Team Maggie McFly's
We were looking for a place to watch football. Our first choice was too crowded so we decided to try Maggies....so glad we did. It was not overcrowded. We sat at a booth by the bar so we could see the TVs. The booth was spacious and very comfortable. There were plenty of options for drinks and food. Everything we ordered (salmon and lobster/crab ravioli) was delicious. They also have great plant-based options. Our server was attentive and friendly (sorry can't remember his name). We'll definitely be back!!
Business response:
Hello Tonya, We could not be more pleased to hear such terrific feedback about your visit. Thank you for sharing about the comfortable and spacious environment of our Springfield location as well as the delicious food and customer service! We look forward to your next visit. All the Best, Team Maggie McFly's
We came in 1/11/22 and our server was Fenan. I haven't came back here since the summer time but, let me tell you the time that we had was amazing. Our server was awesome and food was delicious. We had fried pickles and Brussel sprout. Those two was oh so good and such a huge amount. For entrees we had the Mac burger, pretzel burger, and the salmon. Let me tell you on them burgers OMG they were so huge. The burgers were cooked right and so juicy. One of the best burgers I had in a while. Fenan was so knowledgeable and polite... read more
Business response:
Hello Sandy, We can not thank you enough times for the fantastic feedback! It is wonderful to hear that terrific customer service you were provided by our Team. We are thrilled to know how much you enjoyed the appetizers, burgers, and entrees you ordered. As a thank you for the awesome comments, we would like to offer you a Gift Card for your next visit. Please email us (contact@maggiemcflys.com) with a good name and mailing address to send it to. Sincerely, Team Maggie McFly's
First time trying this spot and I left feeling awkward and disappointed. Dined with some girls on a Friday evening and we ordered HH drinks and appetizers. Our server was not returning to our table as quickly as we would've liked with drink refills and to ask about missing food items. He even made a multiple rude comments such as, "someone's hungry!" and "let's hope this card doesn't decline!". I am a very forgiving person but these comments made members of my group feel uncomfortable making our experience unforgettable in ... read more
Business response:
Hi Kam, Thank you for taking the time to share this. We’re truly sorry to hear about your experience, especially since this was your first visit. The comments you described were inappropriate and should never have been made, and we understand why they made you and your group feel uncomfortable. That is not the kind of environment we want for our guests. We’re also disappointed to hear about the delays in service and the confusion with your Happy Hour charges, as that only added to your frustration. While we’re glad you enjo... read more
I walked out since they didn't need my business. Sat at the bar for 10 minutes and figured since I was handed a menu there would service but to no avail. Maybe that explains why the place was almost empty. Walked down the restaurant row to try out another place I hadn't tried before. It was packed. Received service and appetizers almost immediately. Will review them separately.
Business response:
Hello Kamou, We’re very sorry to hear about your experience. You should never be left waiting without service, especially after being handed a menu, and we completely understand why you chose to leave. This is not the level of attention or hospitality we expect at our restaurant. We truly value your feedback and would appreciate the chance to speak with you directly so we can address this and make things right. Please reach out to us at your earliest convenience. Sincerely, Team Maggie McFly's
Food is not seasoned at all. The menu has wayyyyy too much going on, so we presumed it may not be great. Not sure how true the notion is that places with too much on the menu doesn't usually have good food. But that is the case here so far... We spent a lot of time debating what to get, overwhelmed by the vast menu (a binder of about 22 pages, literally) but underwhelmed by the options. I ordered firecracker shrimp...not bad, but it's very evident that the shrimp was not seasoned before being battered, nor does the batter t... read more
Business response:
Hello CJ, Thank you for taking the time to share such detailed feedback. We’re genuinely sorry that the food missed the mark for you and your family, especially after spending time navigating the menu and expecting more from the dishes you chose. Issues with seasoning, balance, and execution are not what we want anyone to experience, and your comments about specific items are helpful for us to address this directly with our kitchen team. We do appreciate you noting that the service itself was patient and attentive, but we u... read more
Frequently asked questions about Maggie McFly's | Springfield
How is Maggie McFly's | Springfield rated?
Maggie McFly's | Springfield has a 3.9 star rating with 1,743 reviews.
When is Maggie McFly's | Springfield open?
Maggie McFly's | Springfield is closed now. It will open at 11:00 a.m.