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Marshall's Specialty Services

4.8

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Location details

4110 Olympic St, Springfield, OR, 97478, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.81,621 reviews
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Apish A.'s profile image
Apish A. 
rating
12 years ago

I have a gas furnace that stopped working last week. I had it diagnosed by Gas Appliance. The draft inducer was cashed. I called Marshall's to see what it would cost to replace. I gave Marshall's the model and serial number of the furnace. Marshall's gave me an estimate of $765. I then researched my options. I bought the part online for $188 from HVAC Parts Outlet and installed it myself in 20 minutes. Rip (off) City. I suppose a technician could install it in 10 minutes. Add in 20 minutes of travel time. Marshall's,... read more

Brandon N.'s profile image
Brandon N. 
rating
13 years ago

About 18 months ago we decided on ditching the old oil burning furnace and taking advantage of the EPUD offer and tax rebates a heat pump would afford us. I did my homework, we called 5 companies and got 4 bids on unit and the work. Marshall's came in really competitively and they handled all the paperwork for tax credits and rebates. The sales man was professional and not pushy and by in large we were please with the purchase. When they installed it, the crew that came out was great and answered 101 questions about what t... read more

John W.'s profile image
John W. 
rating
13 years ago

Since I had a good experience with Marshalls during the installation of our gas stove I decided to get a quote from them for a gas insert stove for our old fireplace. After setting up the appointment for the next day with Andy, I waited at home for an hour before calling Marshalls and was told that they made a mistake and they would send someone over right away. Which they did and I was told they would send me a quote. Well, after another week and not receiving my quote I emailed to ask for the quote thinking that they ma... read more

Jim M.'s profile image
Jim M. 
rating
14 years ago

Company must have so much business they can gouge everyone and still keep their business running. Get ready for poor customer service and the most expensive prices in town. 

Jolene B.'s profile image
Jolene B. 
rating
15 years ago

This company was fast in install my ductless heatpump but when it came time for some customer service they were gone. I called them 4 times with a small billing question and I could not even get a call back. I would never use this company again. 

Frequently asked questions about Marshall's Specialty Services

How is Marshall's Specialty Services rated?

Marshall's Specialty Services has a 4.8 star rating with 1,621 reviews. 

When is Marshall's Specialty Services open?

Marshall's Specialty Services is closed now. It will open at 8:00 a.m.