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Marshall's Specialty Services
- Heating & Air Conditioning/HVAC
- Springfield, OR
About this business
Location details
4110 Olympic St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We recently had Marshall's replace our heat pump and put in a gas furnace. The man who came to see what we needed, where it could be put, gave info on products and cost (Aaron) was very helpful. The 2 installers, Andy and Aaron (different Aaron) were very friendly, cleaned up after themselves, kept us informed on what they were doing. We enjoyed having them here for the 2 1/2 days it took for the installation and the follow up to connect to the gas that had to be brought to the house by NW Natural Gas. Andy went over and abo... read more
Well had a hiccup with my first true heatwave in Eugene and I could tell they were swamped but they had me in the queue for the next day. Got a call early in the day saying that they could make it early if I was ready. Arrived ten minutes later and it was fixed in less than half an hour. Great service!
Business response:
Thank you so much for your feedback Tim. We really appreciate you taking the time to share it with us. Thank you for choosing Marshall's!
We had the old ceiling heat that wasn't efficient. Called Marshalls on a recommendation of a neighbor. The unit we chose had issues and was very noisy in our bedroom. Lisa at Marshall's took charge and made sure the system was swapped out. That still didn't cure the problem. She made sure another system was installed after many calls and visits with Mitsubishi. They didn't give up u til we were happy with our purchase and installation. Highly quality workmanship and total clean up.
Marshall's came out to repair some insulation and a couple of other heat pump issues under our house. They were there on time and finished when they said they would. They showed me the work they had done and made sure I didn't have any questions. There was no mess, and the workers even replaced the raccoon fencing--I wouldn't even haven have known they were there. I will hire them again if I need it.
Great company with great employees. Aaron and Dave kill it and they are the best in the business.
I live in Eugene now and wanted to turn my old-fashioned fireplace into a gas burning one. They had to run a gas line under the house and through the garage to get to the fireplace and it was quite the feat. But the end result is lovely. They helped me through the whole process and gave a competitive quote. The men who came to do the work were so helpful. They went above and beyond to make sure I was happy and adjusted the fireplace screen for me at no extra charge. I love my new fireplace so much! They did an incredible... read more
The service from Theo was great, I also understand the $130 service call but.... Apparently the fuses for my ductless heat pump needed replaced. I was charged $61 for two of them. Theo was nice enough to show me how to replace them for next time and thought I could possibly get an extra set at Jerry's for next time since I live out of town somewhat. I went to Jerry's and the two fuses that I was charged $61 from Marshall's were $13 at Jerrys! I don't mind paying a little more when I have to have someone else do things bu... read more
Our installer, Andy, was both professional and friendly. He was respectful of our space, took precautions to ensure cleanliness and provided complete cleanup of the project. He was easy to have in our home during the installation of our new ductless heat pump. He also showed us how to operate the new unit and answered all of our questions. We are happy with the placement he suggested and it circulates all throughout the house. Overall a quality experience with Marshalls.
After setting up meetings to get quotes from various local heating and air companies we went to the home show and met the guys with Marshall's and gave them our info to set up a meeting for a quote. We received a phone call within two days to meet with Dan. On the day of our meeting Dan was on time, shook our hand and introduced himself to both of us. What a great first impression. He listened to what we wanted and answered all our questions. After assessing our home he sat down and worked up a quote that addressed all our n... read more
Frequently asked questions about Marshall's Specialty Services
How is Marshall's Specialty Services rated?
Marshall's Specialty Services has a 4.8 star rating with 1,588 reviews.
When is Marshall's Specialty Services open?
Marshall's Specialty Services is open now. It will close at 5:00 p.m.